2 Woodfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
John K
The dryer stopped heating after one load following a repair of a service call on Tuesday morning, 5/20/25. Service technician, Oscar, arrived on 5/21/25 and replaced the thermostat switch that was originally replaced the previous day. This was completed in less than an hour and he dyer is up and running again. His expertise is a plus for Sears Appliance Repair.
Russ G
After a very rough time trying to get the dishwasher fixed, Steven was very clear that it’s not possible and set us on a path to get it replaced.
Franklin C
You sent the right tech today
Customer service response - Thank you for your feedback, Franklin! We're glad to hear the right technician was sent to assist you.
Sears Home Services on March 30, 2025
Karen P
Customer service response - Thank you for the 4-star rating, Karen! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 23, 2025
Tony W
Customer service response - Thank you for the 4-star rating, Tony! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on July 20, 2024
linda A
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on June 19, 2024
Robert D
The Service Tech was exceptionally knowledgeable about the appliance and easily returned it to operation. The issue appears to be more on the design side that the operation of the machine, He reported it in as such. We'll need to see if the same condition comes back, then hope for a redesigned part.
Janice H
Fine
Marsha N
My experience with Sears repair has been positive. They seemed to do the work well. The only concern I had was when he left I asked for a receipt for the work done and to have a record that a check up was done on my washing machine and he told me he would send it to me on email and I still have not received my receipt.
P D
