7200 Harrison Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rae N
Our Repair tech, Shane, showed up on time for our repair appointment. Shane was very professional and polite. Shane explained what was wrong with the dishwasher and what he did to fix it. Shane also shared helpful information about my dishwasher. I really appreciatted the fast and professional repair service that was provided!
Customer service response - Thank you for your feedback, Rae. We're delighted to hear that Shane provided timely, professional service and shared helpful information about your dishwasher!
Sears Home Services on November 26, 2024
Savannah R
Michael was amazing he was professional and was quick had the parts on hand and was done in less then an hour very happy with sears and will definitely be using them in the future. Thank you again Michael!
Customer service response - Thank you for your feedback, Savannah. We're thrilled to hear that Michael provided quick and professional service, and we look forward to assisting you again in the future!
Sears Home Services on November 12, 2024
Suzanne L
Finally after many months and numerous service calls, our washer is repaired!
Customer service response - Thank you for your patience, Suzanne. We're happy to hear your washer is finally repaired!
Sears Home Services on November 05, 2024
Cindy M
Excellent repairs as usual by Shane K.. Efficient and explains clearly what is needed and answers my questions. Excellent experience.
Customer service response - Thank you for your feedback, Cindy. We're delighted to hear that Shane provided excellent service and clear explanations, making your experience a positive one!
Sears Home Services on October 22, 2024
Patricia B
Technician was great but waiting for the parts was really a bummer when it took like 2 months now dealing with a refrigerator and can't get parts seems like a corporate problem
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on October 10, 2024
Helga D
The technician fixed our icemaker on the spot! We are very pleased. Thank You
Customer service response - Thank you for your feedback! We're delighted to hear that your icemaker was fixed promptly and that you're pleased with our service.
Sears Home Services on October 08, 2024
John M
Jorge did a good job. Went right to work and didn't pause until the job was completed. We put in a request for service on our refrigerator almost two months ago. Two parts came withen a few days. The last part.took over 5 WEEKS. Jorge told us that this was a common part that most techs carry with them in their vehicles, and it shouldn't have taken so long. He appologized for the lengthy delay.
Customer service response - Thank you for your patience and understanding, John. We're glad Jorge provided efficient service, and we apologize for the delay in receiving the part.
Sears Home Services on September 24, 2024
Ivelisse C
Very professional. Gave some recommendations related to the appliance repaired. Explained the problem and what was done.
Customer service response - Thank you for your positive review! We're glad to hear our technician was professional and informative, providing valuable recommendations and explanations.
Sears Home Services on September 11, 2024
leencindy P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 03, 2024
Doug D
Replace spindle and blades on craftsman tractor - did a great job
Customer service response - Thank you for your feedback, Doug. We're thrilled to hear that the spindle and blades replacement on your Craftsman tractor was done to your satisfaction!
Sears Home Services on September 03, 2024
