7200 Harrison Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pete G
Miguel did a great job, as for AI system you guys need to get rid of it. The service portion of AI has no place in this app. It causes confusion. It doesn’t allow correction creates more problems and cancels appointments without even talking to anyone. Because of AI I had to wait over 2 months for the service done to my Fridge
Customer service response - Thank you for your feedback, Pete. We're happy to hear Miguel did a great job, but we're sorry for the issues caused by the AI system. Please contact us directly so we can assist you further.
Sears Home Services on July 15, 2025
Tera W
The technician was knowledgeable and provided accurate information and options.
Customer service response - Thank you for your feedback, Tera. We're happy to hear the technician was knowledgeable and provided accurate information and options!
Sears Home Services on July 13, 2025
James B
Tony was quick and very efficient. Also really personable.
Customer service response - Thank you for your feedback, James. We're happy to hear Tony was quick, efficient, and personable!
Sears Home Services on July 07, 2025
Dave
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 02, 2025
Tracy L
Jorge was prompt, friendly and honest.
Customer service response - Thank you for your feedback, Tracy. We're happy to hear Jorge was prompt, friendly, and honest!
Sears Home Services on June 25, 2025
Dawn Z
Technician was very professional andhad very helpful advice for my refrigerator. He suggested calling manufacturer and see if they could cover the repairs under warranty, as the repairs would cost more than buying a new unit.
Customer service response - Thank you for your feedback, Dawn. We're happy to hear the technician was professional and provided helpful advice regarding your refrigerator!
Sears Home Services on June 25, 2025
Margie G
Service was quick and friendly. He diagnosed and fixed the leaky water line quickly. The service was through my home warranty, so I can't say too much about the cost. Glad there were no extra costs.
Customer service response - Thank you for your feedback, Margie. We're happy to hear the service was quick and friendly, and that your leaky water line was fixed efficiently!
Sears Home Services on June 25, 2025
Lecretia H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 23, 2025
Marilyn M
Dino was extremely knowledgeable and pleasant. He thoroughly explained the operation of my washer. Hopefully, my issues have been resolved.
Customer service response - Thank you for your feedback, Marilyn. We're happy to hear Dino was knowledgeable and pleasant, and we hope your washer issues are resolved!
Sears Home Services on June 19, 2025
Carmen C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 17, 2025
