1321 Sandy Hollow Road Reviews
Read reviews from customers who used our services at 1321 Sandy Hollow Road
Total reviews
71
Average Rating
4.2/5
5 stars for the technician. Eli did a great job and double checked everything to ensure the leak on our dishwasher was fixed. As for the rescheduling and not being able to talk to a real person was very frustrating. Schedule from the time the issue was diagnosed, part arrived and repaired was changed multiple times. This was rescheduled over 8 plus times. Trying to schedule someone to be there with an 8-5 time window only to have it change.
Shawn N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772670429200
Our furnace was making a scraping/grinding noise and then quit and would not startup. I called my home warranty company and they lined up Sears to come out. Anthony came out on Saturday and immediately found the problem but could not get parts on the weekend. He ordered the part needed. Sears informed us almost immediately that Anthony would be back out on Monday to repair our furnace. Anthony came out Monday morning and installed the new motor and verified that the furnace operated correctly. Thank you Sears and Anthony for the speedy repair.
John S,
Customer service response - Thank you for your 5-star review, John! We're glad to hear Anthony quickly identified the issue and efficiently repaired your furnace.
Sears Home Services on 1771547845924
Our Technician Anthony was on time and was very helpful and informative on what was going on with our furnace 10/10
Brandy C,
Customer service response - Thank you for your 5-star review, Brandy! We're glad to hear Anthony was punctual, helpful, and informative about your furnace.
Sears Home Services on 1771288500137
He was polite and courteous.
Stewart M,
Customer service response - Thank you for your 4-star review, Stewart! We're glad to hear our technician was polite and courteous during your service.
Sears Home Services on 1771288539159
Laura S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1769134372750
Anthony was great! polite and put booties on so to not track anything into our house. He stayed in touch with me during the process. I would definitely request him again.
rhonda B,
Customer service response - Thank you for your 5-star review, Rhonda! We're glad to hear Anthony was polite, considerate, and kept you informed throughout the process.
Sears Home Services on 1768960479103
Great service! Thank you so much!
Teri W,
Customer service response - Thank you for your 5-star review, Teri! We're happy to hear you received great service.
Sears Home Services on 1768265188085
Very nice and professional, knew exactly what to do and seemed very experienced also protective of our home.
Walter M,
Customer service response - Thank you for your 5-star review, Walter! We're pleased to hear our technician was professional, experienced, and took great care of your home.
Sears Home Services on 1767587160684
Carl G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765163681308
Deb T,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1764556726534