1321 Sandy Hollow Road Reviews

Read reviews from customers who used our services at 1321 Sandy Hollow Road


Total reviews

79


Average Rating

4.2/5

August 05, 2026
Overall rating

Very professional and answered all my questions.

Roy S,

Customer service response - Thank you for your feedback, Roy! We're glad to hear the service was professional and all your questions were answered.

Sears Home Services on 1785932632201

July 27, 2026
Overall rating

Manuel was very polite and knowledgeable knew what he was doing right from the beginning if I have more repairs at my house I would like Manuel to be that man

Dale R,

Customer service response - Thank you for your feedback, Dale! We're glad to hear Manuel was polite and knowledgeable, and we appreciate your preference for his service in the future.

Sears Home Services on 1785173729598

July 25, 2026
Overall rating

He was very helpful and knowledgeable. The repair was under warranty so no charge.

Donna M,

Customer service response - Thank you for your feedback, Donna! We're glad to hear the technician was helpful and knowledgeable, and that the repair was covered under warranty.

Sears Home Services on 1785077204324

June 24, 2026
Overall rating

Jamie H,

Customer service response - Thank you for the amazing 5-star review, Jamie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782345588212

June 23, 2026
Overall rating

Diagnosed and fixed the problem quickly.

Asit S,

Customer service response - Thank you for your feedback, Asit! We're glad to hear the problem was diagnosed and fixed quickly.

Sears Home Services on 1782239785950

June 11, 2026
Overall rating

Caleb M,

Customer service response - Thank you for the amazing 5-star review, Caleb! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781201563655

June 05, 2026
Overall rating

The service was quick and tech explained everything!

Tera C,

Customer service response - Thank you for your feedback, Tera! We're glad to hear the service was quick and the technician explained everything clearly.

Sears Home Services on 1780656874652

May 31, 2026
Overall rating

Tony was great! Explained the process and was very detailed. If we need service again we will be requesting him.

carline S,

Customer service response - Thank you for your feedback, Carline! We're glad to hear Tony was great and detailed, and we look forward to assisting you again in the future.

Sears Home Services on 1780332277471

May 27, 2026
Overall rating

Elian was great! He came inside and went straight to work. He was able to answer questions related to how to keep our appliance running efficiently. Thank so much!

Ericka P,

Customer service response - Thank you for your feedback, Ericka! We're glad to hear Elian was efficient and helpful in answering your questions.

Sears Home Services on 1779986349698

May 21, 2026
Overall rating

Good service

Gustavo R,

Customer service response - Thank you for your feedback, Gustavo! We're glad to hear you received good service.

Sears Home Services on 1779458170577

May 15, 2026
Overall rating

Lucas B,

Customer service response - Thank you for the amazing 5-star review, Lucas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778871669232

April 27, 2026
Overall rating

Elian was professional and courteous. He was knowledgeable and answered all questions I had regarding my LG washer

SHELLIE B,

Customer service response - Thank you for your feedback, Shellie! We're glad to hear Elian was professional, courteous, and knowledgeable in addressing your questions about your LG washer.

Sears Home Services on 1777320069623

April 07, 2026
Overall rating

The technician arrived on time, and quickly fix the problem, he did not charge me because it was very minor. I always trust Sears. My dryer was heating the air around the dryer, the back hose was off.

Jody M,

Customer service response - Thank you for your feedback, Jody! We're glad to hear our technician was punctual and resolved the issue quickly, and we appreciate your trust in Sears.

Sears Home Services on 1775496144331

April 02, 2026
Overall rating

Fast and friendly technician

Rick W,

Customer service response - Thank you for your feedback, Rick! We're glad to hear our technician was fast and friendly.

Sears Home Services on 1775170478874

April 01, 2026
Overall rating

Deanna S,

Customer service response - Thank you for the amazing 5-star review, Deanna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775080076429

March 31, 2026
Overall rating

Randy S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1775006620631

March 09, 2026
Overall rating

Leah B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1773100217830

March 05, 2026
Overall rating

5 stars for the technician. Eli did a great job and double checked everything to ensure the leak on our dishwasher was fixed. As for the rescheduling and not being able to talk to a real person was very frustrating. Schedule from the time the issue was diagnosed, part arrived and repaired was changed multiple times. This was rescheduled over 8 plus times. Trying to schedule someone to be there with an 8-5 time window only to have it change.

Shawn N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1772670429200

February 20, 2026
Overall rating

Our furnace was making a scraping/grinding noise and then quit and would not startup. I called my home warranty company and they lined up Sears to come out. Anthony came out on Saturday and immediately found the problem but could not get parts on the weekend. He ordered the part needed. Sears informed us almost immediately that Anthony would be back out on Monday to repair our furnace. Anthony came out Monday morning and installed the new motor and verified that the furnace operated correctly. Thank you Sears and Anthony for the speedy repair.

John S,

Customer service response - Thank you for your 5-star review, John! We're glad to hear Anthony quickly identified the issue and efficiently repaired your furnace.

Sears Home Services on 1771547845924

February 17, 2026
Overall rating

Our Technician Anthony was on time and was very helpful and informative on what was going on with our furnace 10/10

Brandy C,

Customer service response - Thank you for your 5-star review, Brandy! We're glad to hear Anthony was punctual, helpful, and informative about your furnace.

Sears Home Services on 1771288500137

March 10, 2026
Overall rating

He was polite and courteous.

Stewart M,

Customer service response - Thank you for your feedback, Stewart! We're glad to hear the technician was polite and courteous during his visit.

Sears Home Services on 1786405759442

January 22, 2026
Overall rating

Laura S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769134372750

January 20, 2026
Overall rating

Anthony was great! polite and put booties on so to not track anything into our house. He stayed in touch with me during the process. I would definitely request him again.

rhonda B,

Customer service response - Thank you for your 5-star review, Rhonda! We're glad to hear Anthony was polite, considerate, and kept you informed throughout the process.

Sears Home Services on 1768960479103

January 13, 2026
Overall rating

Great service! Thank you so much!

Teri W,

Customer service response - Thank you for your 5-star review, Teri! We're happy to hear you received great service.

Sears Home Services on 1768265188085

January 04, 2026
Overall rating

Very nice and professional, knew exactly what to do and seemed very experienced also protective of our home.

Walter M,

Customer service response - Thank you for your 5-star review, Walter! We're pleased to hear our technician was professional, experienced, and took great care of your home.

Sears Home Services on 1767587160684

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