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1321 Sandy Hollow Road Reviews
Read reviews from customers who used our services at 1321 Sandy Hollow Road
Total reviews
75
Average Rating
4.2/5
Anthony arrived on time and was so helpful! We appreciated his knowledge about our furnace and how to fix our problem! Thanks, Anthony!
Angela W,
Customer service response - We're thrilled to hear Anthony was able to assist with your furnace issue effectively! Thank you for taking the time to appreciate his expertise.
Sears Home Services on 1716882786229
Denise F,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1710204949531
Very well done
Nicholas B,
Customer service response - Thank you for your positive feedback! We strive to provide excellent service to all our customers.
Sears Home Services on 1708348662348
No complaints at all. The tech was very polite, very helpful, worked quickly. He was great!!
millie B,
Customer service response - Thank you for your positive feedback! We are glad to hear that you had a satisfactory experience with our appliance repair service. We appreciate your support and hope to assist you again in the future.
Sears Home Services on 1705679784856
Tech was polite, made the repair quickly, tested, and was out faster than expected. Definitely recommend!
Clint K,
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that our technician provided you with a quick and efficient repair service. We appreciate your recommendation!
Sears Home Services on 1705479529233
Within a few minutes, he determined what the problem is and let me know that my appliance needed to be replaced because the manufacturer doesn't make the part anymore.
Brandon A,
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the situation with your appliance. Our team appreciates your feedback and will continue to strive for excellent service.
Sears Home Services on 1707456097565
Ana R,
I think you all should update the cinfirm appointment keep it simple by texting and just confirmed by texting yes and be done with it
Willie R,
Tommie T,
Customer service response - Hi Tommie, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754525749188
Miguel is a good and caring technician. Unfortunately, he wasn't able to complete the repair as he wanted to because the needed part is no longer available. It would also be nice if we would get a time frame narrower than nine hours, or at least a text or call when he has completed his previous assignment.
William P,
Customer service response - Thank you for your feedback and acknowledging Miguel's dedication. We apologize for the inconvenience with the part availability and the broad time frame; we are actively working on improving our communication and scheduling.
Sears Home Services on 1717987739376
