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1321 Sandy Hollow Road Reviews
Read reviews from customers who used our services at 1321 Sandy Hollow Road
Total reviews
75
Average Rating
4.2/5
technician never showed after the scheduled time changed 3 times this was supposed to be the 2nd visit Anthony lied and said on the report that I declined service I never spoke to him because he never called or never showed up! Furious 😡 it’s so sad that people can’t be honest and do a job
Tenika J,
Customer service response - Thank you, Tenika, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1721390642664
We have a home warranty through cinch. Cinch used sears to repair our air conditioner. We needed so.e free on and the tech charged us $150 for it. I called cinch. They said sears should have never charged us the 150 because cinch covers it. And now im trying to talk to so.e one from customer service and they tell me I can only do it online. NO I want to talk to a REAL person. Not a computer! Your tech scared us and u want my money back.
April T,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717411330440
Very unprofessional company. Kept delaying service time. Technician had an attitude when question on wide service was continue to be delayed. Not sure what they wrote in the Claim to my home warranty, but my request was denied. Tried contacting the company after the request was denied and they sent me straight to voicemail. Would not recommend.
Brenton N,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1709784623906
They never showed up but closed the call as complete
Huy P,
Customer service response - Thank you, Huy, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1709165705661
Tech has not shown up for the last appointments.. I cleaned my cat poop up monthago I resolved the issue and Tech still has not shown up. I have NO HEAT AND A DISABILITY WIRH A MINOR CHILD also with a disability.. we need heat
Sara S,
