3400 Quincy Mall Reviews

Read reviews from customers who used our services at 3400 Quincy Mall


Total reviews

71


Average Rating

3.9/5

September 11, 2025
Overall rating

The serviceman was unable to repair the leak of water coming from the wall of refrigerator.

Judy M,

Customer service response - Thank you for your review, Judy! We're glad to hear our serviceman was able to assist, even though the leak couldn't be repaired. Please contact us directly if you need further assistance.

Sears Home Services on 1757643063609

July 02, 2025
Overall rating

Don was very polite and professional! Ask if we had problems or concerns, about each appliance. Answered questions in great detail ! Ordered parts and set up a date for repairs/replacement. Very satisfied with Don !!!!!

Lonnie C,

Customer service response - Thank you for your review, Lonnie! We're glad to hear Don provided polite and professional service, addressing your concerns and setting up repairs efficiently.

Sears Home Services on 1751417036179

June 25, 2025
Overall rating

Very polite, good job done

marian S,

Customer service response - Thank you for your review, Marian! We're glad to hear you received polite service and a job well done.

Sears Home Services on 1750834707911

June 12, 2025
Overall rating

Nancy S,

Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1749779433357

June 02, 2025
Overall rating

Diane D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748825446100

April 30, 2025
Overall rating

Quick. Parts were here before hand.

Debra C,

Customer service response - Thank you for your review, Debra! We're happy to hear you received quick service and that the parts arrived in advance.

Sears Home Services on 1745973853829

April 28, 2025
Overall rating

The technician diagnosed and recommended the best and most economical way to proceed with getting my appliance repaired or replaced and getting the manufacturer to pay for it. I contacted the manufacturer and was offered a full refund.

David P,

Customer service response - Thank you for your review, David! We're glad to hear our technician provided you with helpful advice and that you were able to secure a full refund from the manufacturer.

Sears Home Services on 1745798616887

April 13, 2025
Overall rating

Randy S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1744592916284

April 06, 2025
Overall rating

Sherman,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1743988846272

March 26, 2025
Overall rating

On time, polite, cleaned up. Advised with regard to the problem and possible results.

Paul M,

Customer service response - Thank you for your review, Paul! We're glad to hear you received timely and polite service with helpful advice.

Sears Home Services on 1743043816195

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