3400 Quincy Mall Reviews
Read reviews from customers who used our services at 3400 Quincy Mall
Total reviews
82
Average Rating
4/5
Very knowledgeable and thoroughly explained things.
Jennifer E,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear you were happy with the knowledgeable and thorough service.
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Richard H,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Kelley W,
Customer service response - Thank you for the amazing 5-star review, Kelley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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He was absolutely amazing. He had the best customer service and listened to everything I had to say. I would recommend his service to anyone. This guy needs a raise
Danielle F,
Customer service response - Thank you for your feedback, Danielle! We're glad to hear you received amazing customer service and that you would recommend his service.
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Friendly was able to fix the problem quickly.
Stephanie S,
Customer service response - Thank you for your feedback, Stephanie! We're glad to hear the service was friendly and the problem was fixed quickly.
Sears Home Services on 1783528843721
Clayton was very knowledgeable and very nice.
Anthony C,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear Clayton was knowledgeable and nice.
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patti Z,
Customer service response - Thank you for the amazing 5-star review, Patti! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Very nice service man Clayton and took good care or needs. Microwave needs replaced at this time shows…
Sue K,
Customer service response - Thank you for your feedback, Sue! We're glad to hear Clayton provided nice service and took good care of your needs.
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Whitney B,
Customer service response - Thank you for the amazing 5-star review, Whitney! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Benjamin G,
Customer service response - Thank you for the amazing 5-star review, Benjamin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Great service kind smart just all around great service on time as well.
jerry D,
Customer service response - Thank you for your feedback, Jerry! We're glad to hear you received great, timely service and found the technician kind and smart.
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Very knowledgeable and nice technician
Allyssa D,
Customer service response - Thank you for your feedback, Allyssa! We're glad to hear the technician was knowledgeable and nice.
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Our technician was excellent. Prompt, thorough in his work and truthfully very pleasant to have in our home.
Erin K,
Customer service response - Thank you for your review, Erin! We're glad to hear our technician was prompt, thorough, and pleasant during your service.
Sears Home Services on 1771459253467
Bronell did an amazing job. He was knowledgeable and informed us of what we can do better to not to run into issues in the future, things the Lowe’s employee told us to do that set us up for failure. He was quick and respectful.
Katherine O,
Customer service response - Thank you for your review, Katherine! We're glad to hear Bronell did an amazing job and provided helpful advice for future maintenance.
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Erin J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
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Sarah D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
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Greg P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1767318820110
Don, was very friendly. Called when he was on his way, there within a few minutes. Gave us all our options . We told him to repair. Did it promptly, an d on his way. Woulds highly recommend.
Nancy S,
Customer service response - Thank you for your review, Nancy! We're glad to hear Don was friendly, prompt, and provided you with all your options.
Sears Home Services on 1766715386785
Arrived on time. Quick, efficient, and friendly
SJ K,
Customer service response - Thank you for your review! We're glad to hear you received quick, efficient, and friendly service.
Sears Home Services on 1766022754944
Clayton was punctual and gave the facts I needed to make a decision on the repair.
Steve E,
Customer service response - Thank you for your review, Steve! We're glad to hear Clayton was punctual and provided you with the necessary information for your repair decision.
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On time, polite, professional, great work.
Kathi R,
Customer service response - Thank you for your review, Kathi! We're happy to hear you received on-time, polite, and professional service.
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Amazing service repair technician. Respectful and very polite and patient. Tech arrived on time for repair - once parts had arrived. Very knowledgeable and answered all questions and concerns. Would definitely recommend to family and friends.
Jennifer H,
Customer service response - Thank you for your review, Jennifer! We're glad to hear you received amazing service from our technician and that they were respectful, polite, and knowledgeable.
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stacy S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
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Donna S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759971595335
Technician was knowledgeable and polite. The repair cost was to high, if fact it was twice the cost of the washer when it was new. I paid $119.00 for the estimate. Had I of known the repair cost would be so high. I would have gone with someone else. Like I said, the technician was superb.
andersentm58,
Customer service response - Thank you for your review! We're glad to hear the technician was knowledgeable and polite, but we're sorry to hear about your concerns with the repair cost.
Sears Home Services on 1759377136504