1758 Douglas Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
David B
Customer service response - A big thank you, David, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
Sylvia P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
Jerri N
Clint our technician was very professional and very personable. He fixed our oven quite quickly. 100% Satisfied!
Customer service response - We're thrilled to hear that Clint was able to repair your oven efficiently and to your satisfaction! Thank you for taking the time to share your experience.
Sears Home Services on June 09, 2024
Nancy K
Customer service response - Thank you so much for the fantastic 5-star rating, Nancy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 05, 2024
Michael H
John C was extremely professional, kind and courteous! His expert knowledge was very assuring to me that he knew what he was doing! I personally appreciate young men like John who makes his customers that they are getting what they pay for! Kudo od excellent in John C.
Customer service response - Thank you for your glowing review of John C's service! We're thrilled to hear about your positive experience and look forward to serving you again.
Sears Home Services on June 03, 2024
Don M
Absolutely the best service tech you would ever want for your service issue. He called with a status update on his arrival and was on track. He knew what the issue was and came with the solution and quickly went to work. Very satisfied with all aspects from the initial call response and repair
Customer service response - Thank you for sharing your positive experience with our service technician. We're glad we could meet your expectations and solve your issue efficiently!
Sears Home Services on March 25, 2024
Leslie E
Louise T
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Joe S
Sally S
Armando did a good job. He answered most of my questions.I was not happy with the scheduling process via chat, don't offer appt that do not exist. So.you did not come on the day making me have to take 1/2 day off work to sit and wait. I loose a 1/2 day of pay waiting for him (1-5pm time slot) He arrives at 5:45.
Customer service response - We apologize for the inconvenience caused by our scheduling process and the delayed arrival of our technician. Thanksgiving you for acknowledging Armando's work and for bringing these issues to our attention.
Sears Home Services on July 17, 2024
