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400 Golf Mill Center Reviews
Read reviews from customers who used our services at 400 Golf Mill Center
Total reviews
215
Average Rating
4.5/5
Review
Tech was informed I would save ice and took out a bowl, He used his screwdriver to chop my ice so I could/would not save it. I do not require "dirty" ice. He could have asked for a clean utensil from me. After I pointed it out to him, he shook his head as if I was being unreasonable. Further, tech signed the form in my absence, i.e., he did not ask for my signature. I find that fraudulent. Did, apparently, get the job done. Deserves credit for that.
Michael A,
Skokie, ILCustomer service response - Hi, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1696628027433
problem not solved
Nezlon was not the tech that showed up. Another two techs showed up. The Problem with my dishwasher is not solved. It is the wrong dishwasher and not what we ordered. The dishes fall over and rub and rattle against each other. The silverware basket melted. I called as I was directed within first week. They said I had 30 days. No one returned my calls. Sears keeps saying they will replace it with correct model dishwasher, but nothing gets done. I am frustrated and disappointed.
Mark Palmeri,
Des Plaines, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1695246848786
Sears home services
This technician is very rude, had a very bad experience with this tech. I requested this tech to wear shoe covers and I was told that this was not mentioned in the appointment details when i requested for appointment therefore I need to reschedule the appointment and this tech would walk away. I had to beg him to come back and check my cooking range. He then made false statements about my coverage saying Iam not covered under the plan. I would like to give this service zero stars for the worst customer service I have ever had.
Mirza B,
Skokie, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1694296194279
Waste of time
Contractor was sent out by the home warranty company. Performed several checks on my air conditioner system, and told me there was a leak in my line set. Refused to fix it, saying his company didn't do that kind of work. Total waste of time.
Pat,
Chicago, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1691443723665
Not good at all
Worst experience ever totally cheating and try to give extra extra charge who we don't need
Zulfiqar N,
Niles, ILCustomer service response - Dear Zulfiqar,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1690491047947