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400 Golf Mill Center Reviews
Read reviews from customers who used our services at 400 Golf Mill Center
Total reviews
215
Average Rating
4.5/5
Grill service
He was the worst experience I have had w a technician. He looked at grill and said it's dirty. And clean up and it will fine. Was argumentative. I had cooked chicken once on the grill and I don't expect grill to be cleaned after each use. The burners are giving uneven heat. Ur previous techs were always very polite and thorough. Left the grates out without putting them back. Very unprofessional and had a chip on his shoulder.
Amarjit S,
Northbrook, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1726014016383
Avoid at all costs
My air conditioning stopped working, with it taking hours to cool the house by just one degree. The technician they sent insisted was the air filter, which I'm sure is what the home warranty company wanted to hear. However, we just replaced the air filter during routine maintenance less than 60 days ago, and when he pulled it out to show it to us, it was obviously not dirty, even though he insisted otherwise.
Daniel R,
Northbrook, ILCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1722981750891
Not good
Terrible he didn't do anything and still made me pay
Lauren K,
Chicago, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1722308965861
Useless technician
Absolutely useless technician. Didn't even come to my house but decided to close the work order when the job wasn't even complete.
Safi K,
ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721943042368
Did not test repair and it did not work!
Tech did not test repair. Said he was unable. Prob was a lamp that did not illuminate. One possibility was a bad bulb. Another a bad socket. Another was a bad switch. Replaced switch. Light did not come on. Claimed he did not have bulb to try. Did not check socket. Said he was sure it was switch. Repair failed. Complete lack of diligence and thoroughness.
Michael A,
Skokie, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721698967393
Liar, forgerer
Sears made me wait all day a couple days ago and did not show. This was a rescheduled appt. Tech was over 3 hours late. Did not call prior to appt. Just showed up and called using building security system. I asked him to wait 2 min before coming up. He said okay. Buzzed him in. He never showed. Documents sent from Sears showed he forged my initials on forms. Now I have to wait 5 days for the re-reschedule; assuming the tech shows. Sears service is terrible, IMHO. I say this based on multiple experiences with Sears. Avoid. Get warranty service elsewhere.
Michael A,
Skokie, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1720042456046
Very poor experience with this technician
This guy has an attitude issue and rudely asked me to order the part. Also he lied to me that the part is not covered. He also did not do the job with good quality.
Sheng Z,
Northbrook, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1706057940312
Beware!!!
The service offered by Sears and this technician is very unprofessional. They pretend to take care of your needs as long as you have your credit card ready. The technician was asking for signatures without explaining what I sign. Then, he was very unhelpful with the whole process. Refused to order parts needed for the repair and put the responsibility on the client. The communication was poor and because of that I had to take many days off to wait all day (8am-5pm) for the repair that actually has never happened. Today, I am in the situation that I have to buy a new fridge, after all the time and money I spent when dealing with Sears and Mr. Gjolek. A lot of stress that could have been avoided. This firm and this technician offer very little and are very unprofessional.
Ewa P,
Chicago, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1700778358861
Tecnico
I have small experience with your, the Tecnic explains not good pronostic about my REFRIGERATOR. He not was nice Tecnic.
Ruben C,
Des Plaines, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1698097153183
Poor communication will lose you more business than mine!!!
I never met DANIEL I was not there. He serviced he dryer but it was the third time the call was dispatched. Only emails, no calls or texts for anything either ETA or confirming the call . Your communication is so poor that Daniel has no chance to giver service before he even arrives. I do not want you anymore. You are rating Daniel and he is not the problem.
Michaelglor F,
Wilmette, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1696887021996