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400 Golf Mill Center Reviews
Read reviews from customers who used our services at 400 Golf Mill Center
Total reviews
215
Average Rating
4.5/5
Mr
We were told today that the part that was ordered, the seal for the dryer, was worn down & there is no replacement for it. The first tech who came for the maintenance, had ordered it. Todays tech said that was a contractor, & they may not be familiar or properly trained. I'm disappointed that Sears uses a company with technicians who are not properly trained. The other concern I have is the long time frame of being told between 0800 & 5pm. I wasted an entire day waiting for something that was not needed. Furthermore, I have concerns of whether my other appliances were serviced properly.
Robert P,
Chicago, ILWarranty
Cornel was great! He provided excellent service and showed what a professional he is at his work
Mary A,
Glenview, ILGas Dryer cleaning and repair
Dallas was quite personable and helpful. Our dryer was dirty and not heating efficiently. He resolved the issues and convinced us that with all the old appliances in the house we had recently purchased we should sign up for the Sears warranty plan for appliances.
Roger W,
Glenview, ILRescheduled service after waiting all day for him to come.
He was very nice. The only reason he got a 4 star is because I waited home from 8-4:30 for him to come and at 4:30 I got a call that he was not going to make it and come the next day. I then had to cancel a drs appointment because he rescheduled. He said he tried calling in the morning but he did not leave a message and there was not any calls from him on my recent calls for the day.
Grace,
Northbrook, ILDetailed and informative but.,
The service tech was informative and detailed. Very professional. Unfortunately my washing machine does not start. I'll need to reschedule for service.
Carina H,
Des Plaines, ILService
Francisco knew what he was doing and overcame any problem. I wanted him to stay longer to see if the washing machine was fiwed but because it would need to cycle through to go from wash to rinse, probably 5 or more minutes he did not want to wait.
Francine M,
Chicago, ILFridg repaur
He was great - quick - made absolutely sure I was satisfied with the work
Lorene M,
Chicago areaDishwasher Motor
Motor not working, spinner not spinning. Dishes not being cleaned. Situation still not resolved.
Donna C,
Park Ridge, ILvery nice but not very helpful
Javier came to help us with a dishwasher that was not draining. After a very cursory inspection, he stated confidently that the controller board was defective. Since the controller board is no longer available for our nit (at least not through Sears), we would likely need to need to purchase a new dishwasher. Unsatisfied by his diagnosis, I spent several hours on Reddit and Youtube and found a very simple solution that immediately solved the problem (the so-called "high-loop", simply raising the drain hose under the sink by a few more inches). I wish that Javier had put a bit more effort into helping us solve the problem while he was here. But, even more so, I wish that I had spent a bit more time trying to troubleshoot the problem on my own before calling for a service tech. Lesson learned.
LP,
Skokie, ILWasher repair
Oscar was very prompt and very nice. He seemed to be knowledgeable about what he was doing. However right after he left and I did a load of laundry, the machine is still making a knocking noise and the clothes don't seem to be moving around through the water.
Betty G,
Glenview, IL