2065 George St Reviews
Showing most recent reviews from verified customers of Sears Home Services
LeJamiel G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 15, 2025
Susan G
Francisco is extremely knowledgeable. He is also a very pleasant and friendly person.
Customer service response - Thank you for your positive feedback, Susan! We're glad to hear Francisco provided knowledgeable and friendly service.
Sears Home Services on June 05, 2025
Doris S
Ken was great, we had a mix up and he still came out and fixed my fridge, GREAT JOB, Ken. He also was so polite and very easy to work with.
Customer service response - Thank you for your positive feedback, Doris! We're glad to hear Ken provided great service and was polite and easy to work with.
Sears Home Services on May 28, 2025
Mary K
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 26, 2025
Josephine F
My repairman was great. Very professional. But Sears AI is very difficult. My oven has been broken for 3 weeks, & each appointment thar was set up wound up being cancelled & rescheduled. Total of 5 times. Finally last Thursday a very nice technician came & ordered the part that we needed. He also set up the appointment for today which worked out great. I blame Sears. Not the technician. Sears needs to get it's act together & know that AI is not able to take care if customers. And we have the Sears Maintenance Agreement. Won't be renewing it once it expires! We've had Sears appliances for 54 years & always have had the maintenance agreement for our appliances I guess it's time to move on!
Customer service response - Thank you for your feedback, Josephine. We're glad to hear the technician provided great service, but we're sorry for the inconvenience caused by the scheduling issues.
Sears Home Services on May 22, 2025
Craig S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 19, 2025
Duane W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 15, 2025
Alan H
The technician was excellent!! Diagnosed the problem within minutes and fixed it!!!
Customer service response - Thank you for your positive feedback, Alan! We're glad to hear our technician provided excellent and efficient service.
Sears Home Services on May 14, 2025
Darryl F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 13, 2025
Sam M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 12, 2025
