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2065 George St Reviews
Read reviews from customers who used our services at 2065 George St
Total reviews
170
Average Rating
4.7/5
Mary K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1748307967655
My repairman was great. Very professional. But Sears AI is very difficult. My oven has been broken for 3 weeks, & each appointment thar was set up wound up being cancelled & rescheduled. Total of 5 times. Finally last Thursday a very nice technician came & ordered the part that we needed. He also set up the appointment for today which worked out great. I blame Sears. Not the technician. Sears needs to get it's act together & know that AI is not able to take care if customers. And we have the Sears Maintenance Agreement. Won't be renewing it once it expires! We've had Sears appliances for 54 years & always have had the maintenance agreement for our appliances I guess it's time to move on!
Josephine F,
Customer service response - Thank you for your feedback, Josephine. We're glad to hear the technician provided great service, but we're sorry for the inconvenience caused by the scheduling issues.
Sears Home Services on 1747961118872
Craig S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747702982673
Duane W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1747361208436
The technician was actually earlier than scheduled (and called ahead), diagnosed the problem and provided a repair estimate.
Linda H,
Customer service response - Thank you for your positive feedback, Alan! We're glad to hear our technician provided excellent and efficient service.
Sears Home Services on 1747270733163
Darryl F,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1747185288250
Sam M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1747093510982
Kenneth was very professional, quick, courteous, friendly and kind. He quickly defrosted the fridge when we mistakenly forgot to defrost it overnight. He saved us a lot of money by getting a spare part for the fridge so we did not have to get a new one, and told us the best day to get the repair. He also listened to all my boring stories about my vacation.
Henrietta A,
Customer service response - Thank you for your positive feedback, Henrietta! We're glad Kenneth provided professional and friendly service, and helped save you money on your fridge repair.
Sears Home Services on 1744675311434
keep doing good work. Cristian
Gerardo C,
Customer service response - Thank you for your feedback, Gerardo! We're glad to hear you're pleased with Cristian's work.
Sears Home Services on 1743641781588
We had a lot trouble getting an appointment and some out for new washer. It ended up being simple fix . Thank you
Lubia S,
Customer service response - Thank you for your feedback, Lubia! We're glad the issue with your new washer was resolved with a simple fix.
Sears Home Services on 1743465303703
