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2065 George St Reviews
Read reviews from customers who used our services at 2065 George St
Total reviews
170
Average Rating
4.7/5
Very knowledgeable, experienced and polite.
Dorothy R,
Customer service response - Thank you for the positive feedback! We're glad to hear you had a great experience with our technician.
Sears Home Services on 1726625632620
Technician soo good, he was late cuz miss information from the office
Irma O,
Customer service response - We apologize for the confusion caused by our office, but we're glad to hear that you were satisfied with the technician's service. Thank you for your feedback!
Sears Home Services on 1716342773899
(Translated by Google) Excellent service (Original) Muy buen atención
Juan B,
Technician didn’t dispose of old equipment
Yolanda R,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable and helpful during your sears appliance repair. Your feedback is greatly appreciated.
Sears Home Services on 1706238649024
Pretty cut and dry approach very professional and customer service is A1
Montel S,
Al T,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1757984511886
PLEAS3LE CONTACT SWRVIC PERSON WHO JUST LEFT MY HOUSE. Please come back Daniel. I had no way to get a hold of you or anyone else at all. The wire is broken and I forgot about it. The ice maker makes noise but cannot proceed to even make the ice. I know we just forgot to rest it but it is upsetting because I should have been able to call you immediately or at least the office. This was the problem a long time ago but I thought the replacement would take care of it. If you get this today PLEASE come back.
Kathleen B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1716881747703
Technician arrived on time and determined the issue with furnace was the thermostat. He appeared to have some difficulty with wiring, then said he needed to go to a store. Came back and installed a (cheap) round thermostat in place of a previous rectangular one. As you can see, the new thermostat does not come close to matching the footprint of the old one and now we are left with gaping holes and will have to replace it with something more appropriate! Disappointing. Also, this basic service required two hours to complete. This was January 20, 2024. UPDATE (2/17/24): Previous issue began recurring about a week ago. Gilberto arrived as scheduled. As we'd previously suggested, he determined the flame sensor was bad. Replaced sensor (very easy if you know what you're doing) in about 10 minutes. Very happy we have a home warranty. Callbacks for the same issue are no charge to homeowner, just inconvenient.
9359amy,
Customer service response - We apologize for the inconvenience caused by our technician during the furnace repair. We appreciate your feedback and will take this into consideration to improve our services in the future. Thank you for your review.
Sears Home Services on 1706016959052
Code AF still flashing issue not entirely resolved and may cause fuse to burn out again.
Mary G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1761267689146
Service men from Seats came and were unwilling to look at the cause of the original concern because they had only come to replace a motor. They turned off my motor and left me with no heat. Horrible attitude and unhelpful.
michael R,
Customer service response - We apologize for the trouble you've faced, michael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1732186290561
