2065 George St Reviews
Showing most recent reviews from verified customers of Sears Home Services
jen H
Anthony was very nice and I appreciated his diligence in looking for a part.
Customer service response - Thank you for your feedback! We're glad to hear Anthony was nice and diligent in assisting you.
Sears Home Services on December 03, 2024
Laleen D
Javier was smart,efficient, and understanding. He knew which parts were needed and looked them up and found Sears M didn't have them immediately available. Thanksgiving starts tomorrow. I go in for surgery on the 2nd. We calculated prices and wait time and found it was actually more beneficial to go buy new appliances. I deeply appreciate integrity like this. Thank you!
Customer service response - Thank you for your thoughtful feedback, Laleen! We're glad Javier provided efficient and understanding service, and we appreciate your recognition of his integrity.
Sears Home Services on December 01, 2024
Barbara W
He knew exactly what the problem was. The batteries need to be changed. I had tried to get the cover off but even he had difficulty and was stronger than I.
Customer service response - Thank you for your feedback, Barbara! We're glad our technician was able to identify the issue and assist with the battery change.
Sears Home Services on November 16, 2024
Lemore W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 12, 2024
Chris C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 31, 2024
Chris C
Adam rocks! Found the problem fast. Would definitely call him again.
Customer service response - Thank you for your feedback, Chris! We're glad to hear Adam quickly identified the issue and that you'd call him again.
Sears Home Services on October 29, 2024
Tahisha H
Very professional, provided excellent service.
Customer service response - Thank you for your positive feedback, Tahisha! We're pleased to hear you received professional and excellent service.
Sears Home Services on October 22, 2024
Jophelia B
Dallas was awesome! He was very patient and completely explained the repairs needed. He was truly apologetic that he could not completely resolve all of my issues.
Customer service response - Thank you for your kind words about Dallas's patience and thorough explanations. We're glad to hear you had a positive experience, and we appreciate your understanding regarding the unresolved issues.
Sears Home Services on October 20, 2024
Matthew S
Very personable. Was able to explain what he was doing and results.
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was personable and provided clear explanations of the work done.
Sears Home Services on October 14, 2024
EDWARD J
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on October 10, 2024
