2065 George St Reviews
Showing most recent reviews from verified customers of Sears Home Services
J R
Horace was excellent in his knowledge of washer machines, great work.
Customer service response - We're thrilled to hear about your positive experience with Horace and his expertise in washer machine repair. Thank you for taking the time to share your feedback!
Sears Home Services on August 06, 2024
Marlon S
Customer service response - Hi Marlon, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 01, 2024
Brian G
Customer service response - Thank you so much for the 5-star rating, Brian! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 01, 2024
Tom S
Not repaired as tech could not duplicate problem. Explained why this happens and only charged us for diagnostic visit.
Customer service response - We're sorry for the inconvenience of the unresolved issue, but we're glad the situation was explained clearly. Thank a lot for your understanding and for taking the time to leave this review.
Sears Home Services on July 22, 2024
Juanita N
Dallas was a great technician! He repaired my dryer in record time, while being personable & professional. I couldn’t ask for more!
Customer service response - We're thrilled to hear about your positive experience with Dallas and appreciate your kind words about his efficient and professional service. Thank you for choosing us for your appliance repair needs!
Sears Home Services on July 11, 2024
Martha R
He was very helpful. And friendly.
Customer service response - Thank you for acknowledging our helpful and friendly service. We appreciate your feedback!
Sears Home Services on June 21, 2024
Dustin G
Customer service response - A big thank you, Dustin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
Robin W
Customer service response - A big thank you, Robin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
Terry W
Explained the problem and my options
Customer service response - Thank you for acknowledging our effort to clearly explain the problem and your options. We appreciate your feedback!
Sears Home Services on June 19, 2024
Brian K
Sears techs have always been the best. Due to a massive software issue, however, the back office support is a disaster.