1601 Broadway Reviews

Read reviews from customers who used our services at 1601 Broadway


Total reviews

107


Average Rating

4.5/5

June 20, 2024
Overall rating

Consuelo P,

Customer service response - A big thank you, Consuelo, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718934249286

June 19, 2024
Overall rating

Derek Schmidt did an excellent job! Explained what happened, how he was going to fix it and how to prevent it in the future! Thanks Derek!

Jim P,

Customer service response - We're delighted to hear about your positive experience with Derek! Thank you for sharing how informative and helpful he was.

Sears Home Services on 1718852064528

June 11, 2024
Overall rating

Bonnie B,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718160354050

June 09, 2024
Overall rating

Jeffery arrived within the time estimated on the website accessed thought the email link. He was polite, professional, and knowledgeable. He had to order parts for the refrigerator and will have to return but was able to take care of our washer while he was here. Great job!

Leland W,

Customer service response - Thank you for taking the time to share your experience with us. We're glad to hear Jeffery met your expectations, and we look forward to resolving your refrigerator issue promptly.

Sears Home Services on 1717989866484

June 05, 2024
Overall rating

Very efficient and personable

Linda L,

Customer service response - Thank you for recognizing our efficiency and personable service. We're thrilled to have met your expectations!

Sears Home Services on 1717623190898

June 03, 2024
Overall rating

Service person was knowledgeable and courteous

Alex K,

Customer service response - Thank you for the positive feedback! We're thrilled to hear that our service team left a good impression.

Sears Home Services on 1717412165146

June 03, 2024
Overall rating

Miguel E,

Customer service response - Thank you so much for the fantastic 5-star rating, Miguel! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1717403937419

May 08, 2025
Overall rating

The Technician arrived today and was very knowledgeable and polite. He repaired and serviced our refrigerator quickly and professionally. Have used Sears service before and will again...

Jeffery D,

Customer service response - Thank you for recognizing the professionalism and skill of our technician. We're happy to have been of service for your refrigerator repair needs.

Sears Home Services on 1717136242786

June 03, 2024
Overall rating

Billy V,

Customer service response - A big thank you, Billy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1717395071051

May 28, 2024
Overall rating

Derek is Amazing!

BJ S,

Customer service response - Thank you for sharing your positive experience with Derek! We're thrilled he could help.

Sears Home Services on 1716882145662

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