1601 Broadway Reviews

Read reviews from customers who used our services at 1601 Broadway


Total reviews

112


Average Rating

4.4/5

September 18, 2026
Overall rating

Nice, professional although they came Monday repair was not completed until Thursday go to ordering parts

melrose Y,

Customer service response - Thank you for your feedback, Melrose! We're glad to hear the service was nice and professional, and we appreciate your patience with the parts ordering process.

Sears Home Services on 1789696416653

August 31, 2026
Overall rating

Was very glad to see Jeffery as my technician for my washer. He has been my service man in past years and has always done a great job.

Teresa H,

Customer service response - Thank you for your feedback, Teresa! We're glad to hear Jeffery has consistently done a great job with your washer service.

Sears Home Services on 1788275906980

August 11, 2026
Overall rating

Quick professional service—thank you!

Nick A,

Customer service response - Thank you for your feedback, Nick! We're glad to hear you received quick and professional service.

Sears Home Services on 1786479587023

July 31, 2026
Overall rating

Jeff was amazing. He's very intelligent and also professional.

Tomi I,

Customer service response - Thank you for your feedback, Tomi! We're glad to hear Jeff was amazing, intelligent, and professional.

Sears Home Services on 1785540213101

July 22, 2026
Overall rating

Linda R,

Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784825845839

July 15, 2026
Overall rating

Bob , the Sears serviceman, found our house and installed the new hose. Had to borrow a clamp from our garden hose to get the hose clamped. A great experience

Frank S,

Customer service response - Thank you for your feedback, Frank! We're glad to hear Bob provided a great experience by successfully installing the new hose.

Sears Home Services on 1784151520629

June 30, 2026
Overall rating

Susan M,

Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782821281951

June 29, 2026
Overall rating

He was great

Jane C,

April 24, 2026
Overall rating

Johnny L,

Customer service response - Thank you for the amazing 5-star review, Johnny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777061496443

April 14, 2026
Overall rating

Kevin B,

Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776198954690

April 07, 2026
Overall rating

Very efficient and knowledgeable.

Lisa G,

Customer service response - Thank you for your feedback, Lisa! We're glad to hear you found our service efficient and knowledgeable.

Sears Home Services on 1775544584389

March 24, 2026
Overall rating

Melissa P,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1774313388937

March 15, 2026
Overall rating

I really enjoyed the service and the education I got about my washing machine!

Becky M,

Customer service response - Thank you for your review, Becky! We're glad to hear you enjoyed the service and found the information about your washing machine helpful.

Sears Home Services on 1773622976030

March 12, 2026
Overall rating

robert O,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773275457183

February 01, 2026
Overall rating

Jeffrey was quite knowledgeable and was able to diagnose and rectify the issue in a timely manner.

Gus L,

Customer service response - Thank you for your review, Gus! We're glad to hear Jeffrey was knowledgeable and resolved the issue promptly.

Sears Home Services on 1769997218782

January 08, 2026
Overall rating

Technician was friendly and quick

Beth M,

Customer service response - Thank you for your review, Beth! We're glad to hear our technician was friendly and quick.

Sears Home Services on 1767921779780

December 08, 2025
Overall rating

Tigga K,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1765242366767

December 04, 2025
Overall rating

Great service fast repair and amazing communication.

THT T,

Customer service response - Thank you for your review! We're glad to hear you experienced great service, fast repair, and amazing communication.

Sears Home Services on 1764910517435

November 20, 2025
Overall rating

Don was incredibly knowledgeable

Clark P,

Customer service response - Thank you for your kind words, Clark! We're glad to hear Don was incredibly knowledgeable.

Sears Home Services on 1763688790818

November 09, 2025
Overall rating

You’re serious man knew exactly what he was doing, and he was very knowledgeable and he explained everything to us

Bill W,

Customer service response - Thank you for your kind words, Bill! We're glad to hear our technician was knowledgeable and took the time to explain everything to you.

Sears Home Services on 1762736759208

November 03, 2025
Overall rating

Jeff was great. Quickly diagnosed that the blower fan had an issue. Fixed the problem and gave us peace of mind that our furnace was good to go for the upcoming colder weather.

Lawrence F,

Customer service response - Thank you for your kind words, Lawrence! We're glad to hear Jeff quickly diagnosed and fixed the issue, giving you peace of mind for the colder weather.

Sears Home Services on 1762131227952

October 30, 2025
Overall rating

Best technician experience ever. Was respectful, honest, and timely. 10/10 would recommend.

Zach M,

Customer service response - Thank you for your kind words, Zach! We're glad to hear you had a respectful, honest, and timely experience with our technician.

Sears Home Services on 1761868602455

October 16, 2025
Overall rating

Dan B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1760655874619

October 07, 2025
Overall rating

Technician was very knowledgeable and he fixed the problem quickly. Our microwave is working now. Thank you!

S S,

Customer service response - Thank you for your review! We're glad to hear our technician was knowledgeable and quickly fixed your microwave.

Sears Home Services on 1759886075373

October 05, 2025
Overall rating

We are greatly pleased with the repairs and service that our tech Jim provided today

Bob B,

Customer service response - Thank you for your kind words, Bob! We're glad to hear you are pleased with the repairs and service provided by Jim.

Sears Home Services on 1759715889916

Showing 1 - 25 reviews

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