1601 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lawrence H
Tony K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 30, 2025
Steve W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 25, 2025
Bobbie H
Derek was friendly and very knowledgeable and helped give me advise on what to do to maintain my washer and dryer. He went the extra mile when he didn't have too.
Customer service response - Thank you for your kind words, Bobbie! We're glad to hear Derek was friendly, knowledgeable, and went the extra mile to help you with maintenance advice.
Sears Home Services on June 25, 2025
Anil A
I got same day service. Mr Robert was very help ful identifying the problem.
Customer service response - Thank you for your kind words, Anil! We're glad to hear you appreciated the same day service and Mr. Robert's helpfulness in identifying the problem.
Sears Home Services on June 19, 2025
Barry G
As much trouble as we had with delays in shipping and broken parts, Derek was always the best!
Customer service response - Thank you for your kind words, Barry! We're glad to hear Derek provided excellent service despite the delays and issues with parts.
Sears Home Services on June 10, 2025
Mark M
On time, professional and efficient - Great service
Customer service response - Thank you for your kind words, Mark! We're glad to hear you appreciated the on-time, professional, and efficient service.
Sears Home Services on June 09, 2025
Dale B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 02, 2025
Phyllis L
Professional kind quick to helo
Customer service response - Thank you for your kind words, Phyllis! We're glad to hear you appreciated the professional and quick service.
Sears Home Services on June 01, 2025
Peter K
Service man was great. Your A.I. system is not!
Customer service response - Thank you for your feedback, Peter! We're glad to hear the service man was great, and we appreciate your input on our A.I. system.
Sears Home Services on May 28, 2025