1601 Broadway Reviews

Read reviews from customers who used our services at 1601 Broadway


Total reviews

107


Average Rating

4.5/5

March 15, 2026
Overall rating

I really enjoyed the service and the education I got about my washing machine!

Becky M,

Customer service response - Thank you for your review, Becky! We're glad to hear you enjoyed the service and found the information about your washing machine helpful.

Sears Home Services on 1773622976030

March 12, 2026
Overall rating

robert O,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773275457183

February 01, 2026
Overall rating

Jeffrey was quite knowledgeable and was able to diagnose and rectify the issue in a timely manner.

Gus L,

Customer service response - Thank you for your review, Gus! We're glad to hear Jeffrey was knowledgeable and resolved the issue promptly.

Sears Home Services on 1769997218782

January 08, 2026
Overall rating

Technician was friendly and quick

Beth M,

Customer service response - Thank you for your review, Beth! We're glad to hear our technician was friendly and quick.

Sears Home Services on 1767921779780

December 08, 2025
Overall rating

Tigga K,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1765242366767

December 04, 2025
Overall rating

Great service fast repair and amazing communication.

THT T,

Customer service response - Thank you for your review! We're glad to hear you experienced great service, fast repair, and amazing communication.

Sears Home Services on 1764910517435

November 20, 2025
Overall rating

Don was incredibly knowledgeable

Clark P,

Customer service response - Thank you for your kind words, Clark! We're glad to hear Don was incredibly knowledgeable.

Sears Home Services on 1763688790818

November 09, 2025
Overall rating

You’re serious man knew exactly what he was doing, and he was very knowledgeable and he explained everything to us

Bill W,

Customer service response - Thank you for your kind words, Bill! We're glad to hear our technician was knowledgeable and took the time to explain everything to you.

Sears Home Services on 1762736759208

November 03, 2025
Overall rating

Jeff was great. Quickly diagnosed that the blower fan had an issue. Fixed the problem and gave us peace of mind that our furnace was good to go for the upcoming colder weather.

Lawrence F,

Customer service response - Thank you for your kind words, Lawrence! We're glad to hear Jeff quickly diagnosed and fixed the issue, giving you peace of mind for the colder weather.

Sears Home Services on 1762131227952

October 30, 2025
Overall rating

Best technician experience ever. Was respectful, honest, and timely. 10/10 would recommend.

Zach M,

Customer service response - Thank you for your kind words, Zach! We're glad to hear you had a respectful, honest, and timely experience with our technician.

Sears Home Services on 1761868602455

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