1601 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mark M
On time, professional and efficient - Great service
Customer service response - Thank you for your kind words, Mark! We're glad to hear you appreciated the on-time, professional, and efficient service.
Sears Home Services on June 09, 2025
Dale B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 02, 2025
Phyllis L
Professional kind quick to helo
Customer service response - Thank you for your kind words, Phyllis! We're glad to hear you appreciated the professional and quick service.
Sears Home Services on June 01, 2025
Peter K
Service man was great. Your A.I. system is not!
Customer service response - Thank you for your feedback, Peter! We're glad to hear the service man was great, and we appreciate your input on our A.I. system.
Sears Home Services on May 28, 2025
Charles H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 19, 2025
Marilyn N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 14, 2025
Cindy B
Fast and courteous. Arrived early which was great.
Customer service response - Thank you for your kind words, Cindy! We're glad to hear you appreciated the fast and courteous service.
Sears Home Services on May 04, 2025
Susan R
I'm very happy with my experience and the technician Derrick from Effingham was a great guy. Thank You for sending him my way.
Customer service response - Thank you for your kind words, Susan! We're glad to hear you had a happy experience with Derrick's service.
Sears Home Services on May 01, 2025
Andy G
Derek, the technician knew what he was doing. He was friendly, efficiently identified and solved the problem, and explained everything.
Customer service response - Thank you for your kind words, Andy! We're glad to hear Derek provided friendly and efficient service while solving the problem and explaining everything clearly.
Sears Home Services on April 29, 2025
Meredith K
Took too long after l got parts to get tech back to fix appliance, two plus weeks !
Customer service response - We apologize for the delay in scheduling the technician, Meredith. We appreciate your feedback and will work to improve our service scheduling.
Sears Home Services on April 23, 2025
