1601 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shanon D
Very knowledgeable and helpful.
Customer service response - Thank you for your kind words! We're delighted to hear that you found our service knowledgeable and helpful.
Sears Home Services on September 15, 2024
Dagni B
Derek S is a stellar representative of Sears repair service.
Customer service response - Thank you for your kind words! We're thrilled to hear that Derek S provided you with stellar service.
Sears Home Services on August 18, 2024
John K
Derek is very professional and polite. He started the job and stayed with it until he was done. I will have him back for any job he is able to do. Thank you Derek.
Customer service response - Thank you for your kind words! We're thrilled to hear that Derek provided professional and dedicated service.
Sears Home Services on August 18, 2024
Rita P
Customer service response - A big thank you, Rita, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 24, 2024
Kathy S
Customer service response - Thank you so much for the fantastic 5-star rating, Kathy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 04, 2024
Elly O
He was very nice and answered many questions I had about the new refrigerator.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience and that your questions about the new refrigerator were answered satisfactorily.
Sears Home Services on June 30, 2024
Jane I
Don was very efficient and capable. Diagnosed the issue quickly.
Customer service response - Thank you for recognizing Don's efficiency and diagnostic skills! We're glad he could resolve the issue swiftly.
Sears Home Services on June 20, 2024
Martha G
He was very kind and knowledgeable. Taught me several things I did not know Very good at what he does. The he question was “ how can we do better” I don’t think you can with him can’t get any better
Customer service response - Thank you for your glowing review! We're thrilled to hear that our technician exceeded your expectations.
Sears Home Services on June 20, 2024
Consuelo P
Customer service response - A big thank you, Consuelo, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
Jim P
Derek Schmidt did an excellent job! Explained what happened, how he was going to fix it and how to prevent it in the future! Thanks Derek!
Customer service response - We're delighted to hear about your positive experience with Derek! Thank you for sharing how informative and helpful he was.
Sears Home Services on June 19, 2024
