1601 Broadway Reviews

Read reviews from customers who used our services at 1601 Broadway


Total reviews

107


Average Rating

4.5/5

October 16, 2025
Overall rating

Dan B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1760655874619

October 07, 2025
Overall rating

Technician was very knowledgeable and he fixed the problem quickly. Our microwave is working now. Thank you!

S S,

Customer service response - Thank you for your review! We're glad to hear our technician was knowledgeable and quickly fixed your microwave.

Sears Home Services on 1759886075373

October 05, 2025
Overall rating

We are greatly pleased with the repairs and service that our tech Jim provided today

Bob B,

Customer service response - Thank you for your kind words, Bob! We're glad to hear you are pleased with the repairs and service provided by Jim.

Sears Home Services on 1759715889916

September 28, 2025
Overall rating

Overall, great experience-- scheduling was easy and had a friendly, knowledgeable technician. Definitely recommend.

Dana A,

Customer service response - Thank you for your positive feedback, Dana! We're happy to hear you had a great experience with our friendly and knowledgeable technician.

Sears Home Services on 1759112553754

September 26, 2025
Overall rating

Quick and efficient

Duane L,

Customer service response - Thank you for your review, Duane! We're glad to hear you found our service quick and efficient.

Sears Home Services on 1758845195256

September 24, 2025
Overall rating

Mike H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1758674734781

September 23, 2025
Overall rating

The technician and the repair were great. Your AI system sucks. It got my address wrong causing the technician to be almost an hour late for the first visit. When notified he was on his way for the second trip repair address was still wrong and AI kept trying to sell me more service instead of being able to change incorrect information.

Glenn B,

Customer service response - Thank you for your feedback, Glenn! We're glad to hear the technician and repair were great, and we appreciate your input on our AI system.

Sears Home Services on 1758588842190

September 12, 2025
Overall rating

Robert P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757654899830

August 17, 2025
Overall rating

edj1818,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1755463027087

August 06, 2025
Overall rating

Tech took his time to explain everything and was very knowledgeable.

Michael J,

Customer service response - Thank you for your kind words, Michael! We're glad to hear our tech took the time to explain everything and was knowledgeable.

Sears Home Services on 1754523332113

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