Appointment Lookup
802-552-4364
1601 Broadway Reviews
Read reviews from customers who used our services at 1601 Broadway
Total reviews
101
Average Rating
4.4/5
The technician and the repair were great. Your AI system sucks. It got my address wrong causing the technician to be almost an hour late for the first visit. When notified he was on his way for the second trip repair address was still wrong and AI kept trying to sell me more service instead of being able to change incorrect information.
Glenn B,
Customer service response - Thank you for your feedback, Glenn! We're glad to hear the technician and repair were great, and we appreciate your input on our AI system.
Sears Home Services on 1758588842190
Robert P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757654899830
edj1818,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755463027087
Tech took his time to explain everything and was very knowledgeable.
Michael J,
Customer service response - Thank you for your kind words, Michael! We're glad to hear our tech took the time to explain everything and was knowledgeable.
Sears Home Services on 1754523332113
Great professional experience. Skillful and knowledgeable
Anna B,
Customer service response - Thank you for your kind words, Anna! We're glad to hear you had a great professional experience with our skillful and knowledgeable team.
Sears Home Services on 1754008463839
Lawrence H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1753662800849
Tony K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1751332556230
Steve W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1750899122491
Derek was friendly and very knowledgeable and helped give me advise on what to do to maintain my washer and dryer. He went the extra mile when he didn't have too.
Bobbie H,
Customer service response - Thank you for your kind words, Bobbie! We're glad to hear Derek was friendly, knowledgeable, and went the extra mile to help you with maintenance advice.
Sears Home Services on 1750897755362
I got same day service. Mr Robert was very help ful identifying the problem.
Anil A,
Customer service response - Thank you for your kind words, Anil! We're glad to hear you appreciated the same day service and Mr. Robert's helpfulness in identifying the problem.
Sears Home Services on 1750374789831
