1601 Broadway Reviews

Read reviews from customers who used our services at 1601 Broadway


Total reviews

101


Average Rating

4.4/5

April 25, 2025
Overall rating

Took too long after l got parts to get tech back to fix appliance, two plus weeks !

Meredith K,

Customer service response - We apologize for the delay in scheduling the technician, Meredith. We appreciate your feedback and will work to improve our service scheduling.

Sears Home Services on 1745451330587

April 15, 2025
Overall rating

Dawn H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1744675882947

March 31, 2025
Overall rating

This man is so nice & very knowledgeable!! I really appreciate all his help!!!

JoAnne A,

Customer service response - Thank you for your kind words, JoAnne! We're delighted to hear you appreciated the knowledgeable and helpful service.

Sears Home Services on 1743465015784

March 10, 2025
Overall rating

Jeffery did awesome job super nice

Dusty R,

Customer service response - Thank you for your kind words, Dusty! We're glad to hear Jeffery did an awesome job and was super nice.

Sears Home Services on 1741567920236

January 28, 2025
Overall rating

Toni H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1738127176097

December 03, 2024
Overall rating

Derrick was excellent!! Efficient and friendly!! I didn't even have to unload a shelf by it...he just climbed over and went to work!!

Cindy (,

Customer service response - Thank you for your wonderful feedback, Cindy! We're thrilled to hear Derrick provided efficient and friendly service.

Sears Home Services on 1733288239591

December 03, 2024
Overall rating

Joseph M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1733288015388

November 21, 2024
Overall rating

he was really helpful and great

Terica G,

Customer service response - Thank you for your kind words, Terica! We're glad to hear you found our service helpful and great.

Sears Home Services on 1732185925500

June 12, 2025
Overall rating

Derek was wonderful and very informative Thank you

Ann D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1732078323948

November 19, 2024
Overall rating

He was excellent! He explained what he needed to do and why. He was very knowledgeable, polite and thorough. You have a good repair service tech! Thanks again!!

Margaret L,

Customer service response - Thank you for your wonderful feedback, Margaret! We're delighted to hear that our technician provided excellent, knowledgeable, and thorough service.

Sears Home Services on 1732078455883

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