1601 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Meredith K
Took too long after l got parts to get tech back to fix appliance, two plus weeks !
Customer service response - We apologize for the delay in scheduling the technician, Meredith. We appreciate your feedback and will work to improve our service scheduling.
Sears Home Services on April 23, 2025
Dawn H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 14, 2025
JoAnne A
This man is so nice & very knowledgeable!! I really appreciate all his help!!!
Customer service response - Thank you for your kind words, JoAnne! We're delighted to hear you appreciated the knowledgeable and helpful service.
Sears Home Services on March 31, 2025
Dusty R
Jeffery did awesome job super nice
Customer service response - Thank you for your kind words, Dusty! We're glad to hear Jeffery did an awesome job and was super nice.
Sears Home Services on March 09, 2025
Toni H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 28, 2025
Cindy (
Derrick was excellent!! Efficient and friendly!! I didn't even have to unload a shelf by it...he just climbed over and went to work!!
Customer service response - Thank you for your wonderful feedback, Cindy! We're thrilled to hear Derrick provided efficient and friendly service.
Sears Home Services on December 03, 2024
Joseph M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 03, 2024
Terica G
he was really helpful and great
Customer service response - Thank you for your kind words, Terica! We're glad to hear you found our service helpful and great.
Sears Home Services on November 21, 2024
Ann D
Derek was wonderful and very informative Thank you
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 19, 2024
Margaret L
He was excellent! He explained what he needed to do and why. He was very knowledgeable, polite and thorough. You have a good repair service tech! Thanks again!!
Customer service response - Thank you for your wonderful feedback, Margaret! We're delighted to hear that our technician provided excellent, knowledgeable, and thorough service.
Sears Home Services on November 19, 2024
