3340 Mall Loop Dr Reviews

Read reviews from customers who used our services at 3340 Mall Loop Dr


Total reviews

285


Average Rating

4.7/5

April 23, 2025
Overall rating

He was very friendly and very good at his job.

Lawrence M,

Customer service response - Thank you for your positive feedback, Lawrence! We're happy to hear that our technician was friendly and good at his job.

Sears Home Services on 1745451646420

April 21, 2025
Overall rating

Jerel was very professional, he was a little late getting here but he got right to work and got my dryer back working again. I am a very happy camper, the young man saved me thousands of dollars.

Renaldo P,

Customer service response - Thank you for your positive feedback, Renaldo! We're happy to hear that Jerel was professional and got your dryer working again, saving you money.

Sears Home Services on 1745284234083

April 21, 2025
Overall rating

I had an in warranty issue on a new purchase. Another repair company came multiple times and couldn’t fix it. Isadore with Sears Appliance Repair came and within 30 minutes tracked down the problem and had the part and repair done quickly. I’m so impressed with his professionalism, experience, and quick fix to my months long struggle.

Tamara A,

Customer service response - Thank you for sharing your experience, Tamara! We're happy to hear that Isadore was able to quickly resolve your issue with professionalism and expertise.

Sears Home Services on 1745296681824

September 16, 2025
Overall rating

Technician put his shoe covers on prior to entering my home. He identified himself, was polite, put down something to protect my hardwood floors. He completed the repair in a timely manner and cleaned up the work area when he was done. Overall a good job. Hopefully the parts he replaced resolve the issue.

Bruce D,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1745195002692

April 20, 2025
Overall rating

Izzy was very well prepared and did his very best to solve our problem.

William B,

Customer service response - Thank you for your positive feedback, William! We're happy to hear that Izzy was well prepared and did his best to solve your problem.

Sears Home Services on 1745193013849

April 16, 2025
Overall rating

Sarah K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744762490257

April 15, 2025
Overall rating

Kyle N,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1744675882933

April 11, 2025
Overall rating

I previously had my first warranty with Select Home, they were terrible! They left a bad taste in my mouth, so I didn't get another one. In March of this year, Sears came out to service my refrigerator. At that visit the technician informed me about Sears whole house warranty. Taking advantage of the warranty, would allow me to cancel my service contract with another company (who provided maintenance on my HVAC system twice a year, that I paid yearly for and they didn't cover anything else). What sold me was they service any make/model, cover a wide range of appliances/systems and take care of maintenance for the HVAC---->free of charge. This year I've replaced my kitchen faucet and took care of a plumbing issue in my bathroom. I used Home Depot Repair Service and Ace Handyman Service. It costed more than it would have, if I had Sears whole house warranty. By far Sears is way more affordable and worth it!

Tippy N,

Customer service response - Thank you for sharing your experience, Tippy! We're happy to hear that our whole house warranty has been beneficial and more affordable for you.

Sears Home Services on 1744333027886

April 06, 2025
Overall rating

Set up an appointment for a leaking dishwasher at 9am and technician came out and repaired the same day, efficient and quick service experience.

Ashley M,

Customer service response - Thank you for your positive feedback, Ashley! We're happy to hear that you received efficient and quick service for your leaking dishwasher.

Sears Home Services on 1743988047705

April 02, 2025
Overall rating

The technician was thorough and very professional. He took the time to look at everything

Stan R,

Customer service response - Thank you for your positive feedback, Stan! We're happy to hear that our technician was thorough and professional.

Sears Home Services on 1743553813045

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