3340 Mall Loop Dr Reviews

Read reviews from customers who used our services at 3340 Mall Loop Dr


Total reviews

295


Average Rating

4.6/5

August 16, 2026
Overall rating

Armando was very polite, very knowledgeable/ He is from Sears home services. He repaired my air conditioner.

Annette R,

Customer service response - Thank you for your feedback, Annette! We're glad to hear Armando was polite, knowledgeable, and successfully repaired your air conditioner.

Sears Home Services on 1786911456263

July 30, 2026
Overall rating

Isadore, my technician, was great. He arrived on time and quickly diagnosed the problem with my kitchen range. He was friendly and extremely knowledgeable He gets an A+ from me. I highly recommend Sears Appliance Repair and will use them in the future if I need any more repairs.

Kathy D,

Customer service response - Thank you for your feedback, Kathy! We're glad to hear Isadore was friendly, knowledgeable, and provided excellent service with your kitchen range.

Sears Home Services on 1785443796555

July 23, 2026
Overall rating

We had an excellent experience with our Sears Appliance Repair technician. He arrived on time, was very knowledgeable, professional, and patient throughout the entire service visit. He took the time to answer all of our questions and clearly explained what was wrong with our washing machine. Although our washer was unfortunately beyond repair, he was honest about the situation and guided us through the next steps, explaining our options and what to do moving forward. We truly appreciated his expertise, kindness, and willingness to make sure we understood everything. Thank you for providing such outstanding customer service. We are grateful for the technician's professionalism and would highly recommend Sears Appliance Repair.

Heaven (,

Customer service response - Thank you for your feedback! We're glad to hear the technician provided knowledgeable, professional, and patient service, guiding you through the situation with your washing machine.

Sears Home Services on 1784905579578

July 08, 2026
Overall rating

Thomas was very knowledgeable and helpful.

Jennifer P,

Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Thomas was knowledgeable and helpful.

Sears Home Services on 1783492172456

June 24, 2026
Overall rating

Thomas was very nice and helpful!! So happy I purchased the warranty

Maggie H,

Customer service response - Thank you for your feedback, Maggie! We're glad to hear Thomas was nice and helpful, and that you're happy with your warranty purchase.

Sears Home Services on 1782337709496

June 19, 2026
Overall rating

Derrick N,

Customer service response - Thank you for the amazing 5-star review, Derrick! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781872746745

June 17, 2026
Overall rating

Char G,

Customer service response - Thank you for the amazing 5-star review, Char! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781801007762

June 16, 2026
Overall rating

Bob S,

Customer service response - Thank you for the amazing 5-star review, Bob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781659274554

June 16, 2026
Overall rating

excellent service and repair Thomas did a great job highly recommend Sears repair service

Arthur S,

Customer service response - Thank you for your feedback, Arthur! We're glad to hear Thomas did a great job and that you highly recommend our repair service.

Sears Home Services on 1781653187191

June 16, 2026
Overall rating

Excellent

George C,

Customer service response - Thank you for your feedback, George! We're glad to hear you found our service excellent.

Sears Home Services on 1781640896945

June 06, 2026
Overall rating

Armando was a class act, polite, clean, and knowledgeable thank you

Francina W,

Customer service response - Thank you for your feedback, Francina! We're glad to hear Armando was polite, clean, and knowledgeable.

Sears Home Services on 1780785013552

June 04, 2026
Overall rating

Both technicians I worked with were fantastic. Very kind, professional, and efficient. However, my experience with the website and the phone line to help me reschedule was awful. The phone line redirected me to the website, and the website told me to call the phone service. Thankfully a hep agent cleared it up

Joshua H,

Customer service response - Thank you for your feedback, Joshua! We're glad the technicians were kind, professional, and efficient, and we apologize for the issues you experienced with our website and phone line.

Sears Home Services on 1780594766783

June 03, 2026
Overall rating

Teresa G,

Customer service response - Thank you for the amazing 5-star review, Teresa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780527171920

June 01, 2026
Overall rating

darien W,

Customer service response - Thank you for the amazing 5-star review, Darien! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780416568809

May 29, 2026
Overall rating

Damien was friendly and efficient!

Jennifer K,

Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Damien was friendly and efficient.

Sears Home Services on 1780074810926

May 27, 2026
Overall rating

Very professional. Very friendly and easy to talk to. Explained everything so we could understand.

Amy K,

Customer service response - Thank you for your feedback, Amy! We're glad to hear the technician was professional, friendly, and explained everything clearly.

Sears Home Services on 1779984713023

May 22, 2026
Overall rating

Thomas was great. Knowledgeable, understanding, patient. Willing to do what the customer wants. Great tech!

Christine W,

Customer service response - Thank you for your feedback, Christine! We're glad to hear Thomas was knowledgeable, understanding, and patient in meeting your needs.

Sears Home Services on 1779474367532

May 15, 2026
Overall rating

Robert W,

Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778868291941

May 11, 2026
Overall rating

Very knowledgeable and professional.

Zakk K,

Customer service response - Thank you for your feedback, Zakk! We're glad to hear you found the service knowledgeable and professional.

Sears Home Services on 1778541680620

April 30, 2026
Overall rating

Armando was extremely courteous and professional. He got to work right away and explained what he was doing. I feel confident Armando did a good job.

Bob G,

Customer service response - Thank you for your feedback, Bob! We're glad to hear Armando was courteous, professional, and made you feel confident in his work.

Sears Home Services on 1777569855851

April 26, 2026
Overall rating

Don was amazing! He was courteous, professional, knowledgeable and friendly. A/C was fixed on first visit. Thanks Don!

Debra B,

Customer service response - Thank you for your feedback, Debra! We're glad to hear Don was courteous, professional, knowledgeable, and friendly, and that he fixed your A/C on the first visit.

Sears Home Services on 1777303049664

April 16, 2026
Overall rating

He was very through & explained what was wrong & what he needed to do to fix the dishwasher. He was very polite & pleasant.

Pam D,

Customer service response - Thank you for your feedback, Pam! We're glad to hear the technician was thorough, polite, and pleasant while explaining the dishwasher repair.

Sears Home Services on 1776366979709

April 13, 2026
Overall rating

Adam R,

Customer service response - Thank you for the amazing 5-star review, Adam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776122703532

April 13, 2026
Overall rating

Showed up on time explained everything very polite

Mike W,

Customer service response - Thank you for your feedback, Mike! We're glad to hear you received timely, polite service with clear explanations.

Sears Home Services on 1776113044260

April 09, 2026
Overall rating

The service was excellent. We were supposed to get our dryer looked at on Wednesday. I got a call Tuesday they had an opening. I took it. Our repairman, I believe his name was Tom was very good and professional. I got home it was all done and the dryer working like new. Thank you.

Scott W,

Customer service response - Thank you for your feedback, Scott! We're glad to hear that Tom provided excellent and professional service, and that your dryer is now working like new.

Sears Home Services on 1775767718400

Showing 1 - 25 reviews

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