3340 Mall Loop Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wendy E
I was able to get an appointment quickly and at a convenient time for me. The repairman Ken kept in contact throughout the day letting me know when he would arrive. He was respectful of my home and I appreciated that he explained what the issue could be. He also helped me understand what the problem was and how to recognize it if it should happen again.
Customer service response - Thank you for your positive feedback, Wendy! We're happy to hear that Ken provided timely and respectful service, and helped you understand the issue with your appliance.
Sears Home Services on December 19, 2024
Karla K
Technician Ken, arrived promptly and took care of all of our issues with the dryer. He was knowledgeable and courteous. He was careful not to bang or scratch things as he worked.
Customer service response - Thank you for your positive feedback, Karla! We're happy to hear that Ken provided prompt, knowledgeable, and courteous service while taking care of your dryer issues.
Sears Home Services on December 19, 2024
SHAWN C
Very professional and courteous.
Customer service response - Thank you for your positive feedback, Shawn! We're happy to hear our team was professional and courteous.
Sears Home Services on December 17, 2024
Owen C
Armando was amazing! Super knowledgeable and friendly. Would recommend.
Customer service response - Thank you for your positive feedback, Owen! We're happy to hear that Armando was knowledgeable and friendly.
Sears Home Services on December 17, 2024
Walter S
They came quickly in on time within the parameters. Technician was knowledgeable. Solve the problem. I was happy.
Customer service response - Thank you for your positive feedback, Walter! We're happy to hear our technician arrived on time, was knowledgeable, and solved the problem.
Sears Home Services on December 16, 2024
Arthur H
Louis was truly a pleasure to have in my home and hopefully the next time I get him too
Customer service response - Thank you for your positive feedback, Arthur! We're happy to hear that Devin was a pleasure to have in your home.
Sears Home Services on December 11, 2024
Frank N
Great service
Customer service response - Thank you for your positive feedback, Frank! We're happy to hear you received great service.
Sears Home Services on December 08, 2024
imcoop
Great work. I would highly recommend
Customer service response - Thank you for your positive feedback! We're happy to hear you would highly recommend our service.
Sears Home Services on December 01, 2024
tp
Oh my gosh! This gentleman was so kind, and friendly, he felt like family. He gave us good tips on maintaining our dishwasher and answered all our questions. While I hope I never have an appliance issue, if I do, I want him to be the one who comes back!
Customer service response - Thank you for your wonderful feedback! We're delighted to hear our technician provided friendly service and helpful tips for your dishwasher.
Sears Home Services on November 26, 2024
Linda S
Thomas was very informative and professional. He kept me I formed of his arrival time. Thanks again
Customer service response - Thank you for your positive feedback, Linda! We're happy to hear that Thomas provided informative and professional service.
Sears Home Services on November 26, 2024