3340 Mall Loop Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (199 reviews)

Wendy E

December 19, 2024

I was able to get an appointment quickly and at a convenient time for me. The repairman Ken kept in contact throughout the day letting me know when he would arrive. He was respectful of my home and I appreciated that he explained what the issue could be. He also helped me understand what the problem was and how to recognize it if it should happen again.

Source: Google

Customer service response - Thank you for your positive feedback, Wendy! We're happy to hear that Ken provided timely and respectful service, and helped you understand the issue with your appliance.

Sears Home Services on December 19, 2024

Karla K

December 19, 2024

Technician Ken, arrived promptly and took care of all of our issues with the dryer. He was knowledgeable and courteous. He was careful not to bang or scratch things as he worked.

Source: Google

Customer service response - Thank you for your positive feedback, Karla! We're happy to hear that Ken provided prompt, knowledgeable, and courteous service while taking care of your dryer issues.

Sears Home Services on December 19, 2024

SHAWN C

December 17, 2024

Very professional and courteous.

Source: Google

Customer service response - Thank you for your positive feedback, Shawn! We're happy to hear our team was professional and courteous.

Sears Home Services on December 17, 2024

Owen C

December 17, 2024

Armando was amazing! Super knowledgeable and friendly. Would recommend.

Source: Google

Customer service response - Thank you for your positive feedback, Owen! We're happy to hear that Armando was knowledgeable and friendly.

Sears Home Services on December 17, 2024

Walter S

December 16, 2024

They came quickly in on time within the parameters. Technician was knowledgeable. Solve the problem. I was happy.

Source: Google

Customer service response - Thank you for your positive feedback, Walter! We're happy to hear our technician arrived on time, was knowledgeable, and solved the problem.

Sears Home Services on December 16, 2024

Arthur H

December 11, 2024

Louis was truly a pleasure to have in my home and hopefully the next time I get him too

Source: Google

Customer service response - Thank you for your positive feedback, Arthur! We're happy to hear that Devin was a pleasure to have in your home.

Sears Home Services on December 11, 2024

Frank N

December 07, 2024

Great service

Source: Google

Customer service response - Thank you for your positive feedback, Frank! We're happy to hear you received great service.

Sears Home Services on December 08, 2024

imcoop

December 01, 2024

Great work. I would highly recommend

Source: Google

Customer service response - Thank you for your positive feedback! We're happy to hear you would highly recommend our service.

Sears Home Services on December 01, 2024

tp

November 26, 2024

Oh my gosh! This gentleman was so kind, and friendly, he felt like family. He gave us good tips on maintaining our dishwasher and answered all our questions. While I hope I never have an appliance issue, if I do, I want him to be the one who comes back!

Source: Google

Customer service response - Thank you for your wonderful feedback! We're delighted to hear our technician provided friendly service and helpful tips for your dishwasher.

Sears Home Services on November 26, 2024

Linda S

November 26, 2024

Thomas was very informative and professional. He kept me I formed of his arrival time. Thanks again

Source: Google

Customer service response - Thank you for your positive feedback, Linda! We're happy to hear that Thomas provided informative and professional service.

Sears Home Services on November 26, 2024

Average Rating: 4.6/5 (199 reviews)