3340 Mall Loop Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (199 reviews)

Kathleen B

June 07, 2024

Gorge was fantastic! He dealt with out situation with patience and professionalism!

Source: Google

Customer service response - Thank you for your kind words; we are thrilled to hear about your positive experience with Gorge. Your satisfaction is our top priority!

Sears Home Services on June 07, 2024

Latoya C

June 07, 2024

Luis the technician did an awesome job. He was very detailed and explained everything in full. Very professional and knowledgeable about the issue with the refrigerator.

Source: Google

Customer service response - Thank you for your positive words! We're thrilled to hear Luis provided exceptional service and solved your refrigerator issue professionally.

Sears Home Services on June 07, 2024

Jennifer A

June 06, 2024
Source: Google

Customer service response - A big thank you, Jennifer, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 05, 2024

RONALD W

June 04, 2024

Isadore was polite and professional. Quickly diagnoses issue with dishwasher had it working again in short order.

Source: Google

Customer service response - Thank you for sharing your experience with Isadore; we're pleased he could resolve the issue with your dishwasher promptly and professionally.

Sears Home Services on June 05, 2024

Paul A

May 20, 2024

Our technician was outstanding.He knew exactly what to do to solve our ice maker problem.He was very personable and texted us of his arrival time.You have a good man working for you.

Source: Google

Customer service response - Thank you for recognizing our technician's skills and professionalism. We're thrilled he resolved your ice maker issue efficiently!

Sears Home Services on May 20, 2024

Dan C

May 06, 2024

Just had Isadore out for an oven issue. I cannot say enough good things his work. He was friendly, knowledgeable, courteous, speedy, the list goes on. He solved the problem and got the oven back up and running. Anyone would be lucky to have him as their technician!

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear Isadore provided excellent service and solved your oven issue efficiently.

Sears Home Services on May 06, 2024

ThunderstruckIL

March 27, 2024

Technician was polite, friendly, knowledgeable, informative, and completed the job in a timely manner.

Source: Google

Customer service response - Thank you for acknowledging our technician's professionalism and efficiency. We're glad to have met your expectations!

Sears Home Services on March 27, 2024

steve B

March 26, 2024

Great person and technician

Source: Google

Customer service response - Thank you for your kind words! We're glad our technician met your expectations.

Sears Home Services on March 26, 2024

Bob B

March 26, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on March 26, 2024

Karen L

March 25, 2024

Isadore was great. Very professional and knowledgeable and friendly. Got it fixed after ordering the parts and I’m back to doing all my baking. Thanks

Source: Google

Customer service response - We're thrilled to hear Isadore provided excellent service and got your appliance up and running. Thank you for your wonderful review and happy baking!

Sears Home Services on March 25, 2024

Average Rating: 4.6/5 (199 reviews)