901 W Morton Ave Suite 18C Reviews
Showing most recent reviews from verified customers of Sears Home Services
Skip B
Customer service response - Thank you so much for the fantastic 5-star rating, Skip! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 05, 2024
J H
Linda S
He hopefully was finally able to help us
Thomas K
amber M
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on January 31, 2024
Media K
Terrible customer service. They will tell you anything with no accountability or follow through. Don't be lured by promises of a fast service time. Do yourself a favor and find a local repair shop to patronize, it will be faster in the long run.
Customer service response - We apologize for the trouble you've faced, Mike. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 21, 2024
Olivia F
They rescheduled twice and then said it was completed and nothing was fixed. I have been waiting over a month for my dryer to be fixed and they closed the ticket and now I’m forced to start over.
Customer service response - Thank you, Olivia, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on January 26, 2024
