6136 W Grand Ave Reviews
Read reviews from customers who used our services at 6136 W Grand Ave
Total reviews
446
Average Rating
4.5/5
Oscar the Tech arrived promptly as promised. He quickly diagnosed the problem with my Kenmore Elite Refrigerator and then tried to order the replacement part, only to find out that Kenmore discontinued that item. We checked 4 other appliance parts outlets and none of them carried the part we needed. Oscar could not do anything more to repair my fridge and he notified his superiors that my fridge was "toast" and to submit a claim to the warranty provider.
Tom C,
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear Oscar was prompt and thorough in diagnosing the issue, even though the part was discontinued.
Sears Home Services on 1769394441779
Carol W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1769395698583
The technician was polite, professional and thorough.
Liz W,
Customer service response - Thank you for your positive feedback, Liz! We're glad to hear the technician was polite, professional, and thorough during your service.
Sears Home Services on 1769133749627
Rosa M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1769047188426
Excellent service, knowledgeable repairman, kept me informed throughout the visit
Eilleen F,
Customer service response - Thank you for your positive feedback, Eilleen! We're glad to hear you received excellent service and that the repairman kept you informed throughout the visit.
Sears Home Services on 1767853431067
Daniel was very knowledgeable of the appliance, did a great job as well as thorough.
Robert M,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear Daniel was knowledgeable and thorough in his work.
Sears Home Services on 1767853431103
Very capable technician, kept me grief on progress of the job as it went along.
Dan H,
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear the technician was capable and kept you informed throughout the job.
Sears Home Services on 1767853431103
Bernice R,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1767661398528
Thanks to John for a honest assessment I have purchased a new range with more features. This cost just a little more than the repairs. Both my Landlord and I are happy.
Marcus B,
Customer service response - Thank you for your positive feedback, Marcus! We're glad to hear John's honest assessment helped you make a decision that you and your landlord are happy with.
Sears Home Services on 1767586972086
Repairman was very nice and thorough. He explained what he was doing.
sue K,
Customer service response - Thank you for your positive feedback, Sue! We're glad to hear the repairman was nice, thorough, and explained the process clearly.
Sears Home Services on 1767587114070