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6136 W Grand Ave Reviews
Read reviews from customers who used our services at 6136 W Grand Ave
Total reviews
444
Average Rating
4.5/5
My technican, Oscar, was great! Making the appointment was too many phone numbers to go through but when I did get a rep they were very helpful and nice. AI is worthless! Keep the human touch.
J T,
Customer service response - Thank you for your feedback, J! We're glad to hear the technician and human representatives were great, and we appreciate your input on the AI.
Sears Home Services on 1784910471003
Very professional
Hung T,
Customer service response - Thank you for your feedback, Hung! We're glad to hear you found our service very professional.
Sears Home Services on 1784744607791
Janice G,
Customer service response - Thank you for the amazing 5-star review, Janice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783999553824
Oscar took the time to explain what was wrong and fix the dryer issue. He told what we needed to do and what not to do to make dryer work more effectively. Great team member and was a pleasure to work with!
John H,
Customer service response - Thank you for your feedback, John! We're glad to hear Oscar took the time to explain everything and helped make your dryer work more effectively.
Sears Home Services on 1783714454858
Oscar was knowledgeable and explained everything I would ask for his support again
Joe O,
Customer service response - Thank you for your feedback, Joe! We're glad to hear Oscar was knowledgeable and explained everything clearly.
Sears Home Services on 1783375645745
African A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781887975696
This repair man restored my faith in humanity. He was honest. And made me feel like he truly cared about his customer and not money the company would make. I will definitely use sears repair again.
Chris R,
Customer service response - Thank you for your feedback, Chris! We're glad to hear our repairman was honest and caring, and that you plan to use Sears Repair again.
Sears Home Services on 1781553955757
I was very pleased with the timely appointment on a Saturday morning after discovering earlier that the refrigerator's freezer was not functioning. Jedidiah was very professional; he suggested options and presented recommendations. Thank you!
Nancy W,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Jedidiah was professional and provided helpful options and recommendations for your refrigerator issue.
Sears Home Services on 1781463320665
Quick-outstanding service
Kelley M,
Customer service response - Thank you for your feedback, Kelley! We're glad to hear you received quick and outstanding service.
Sears Home Services on 1780945481364
Jedeniah gets 5 stars- always pleasant and helpful but the issue is that he has had to be at our house at least 7 times in a year. Sears get 0, maybe even negative stars, but J gets 5+
Heather G,
Customer service response - Thank you for your feedback, Heather! We're glad to hear Jedeniah has been pleasant and helpful, and we apologize for the repeated visits.
Sears Home Services on 1780326658646
