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6136 W Grand Ave Reviews
Read reviews from customers who used our services at 6136 W Grand Ave
Total reviews
433
Average Rating
4.6/5
Mike R,
Wonderful tech. Showed him my video of my washer and he knew exactly what the problem was. He was here for less than a half hour and everything was fixed. The problem was two screws got loose and were going around the drum of the washer. Very smart and professional. I believe his name was Joe.
MaryPat H,
Oscar was here again. He's a great guy polite and professional. BUT Oscar can't resolve this washers problems. No one can. I've had so many technicians, parts replaced, washer balanced and it still isn't working properly. Still isn't rinsing out soap- no I don't put too much soap in the washer. I think it's been serviced 7 times since purchasing it new on October 26 2022. This washer is a lemon. One would think it'd be replaced after so many problems. Highly doubt that. Guess I'll just call again for service and spend a day waiting for a technician to come over- who won't be able to resolve the problems. Not the technicians fault. I actually feel bad for them. NEVER BUY A MAYTAG FRONT LOADER WASHER!
Pam M,
Customer service response - Thank you for taking the time to leave a review about our sears appliance repair . We appreciate your feedback and we are glad to hear that both Dallas and Shawn provided professional and personable service. We apologize for any inconvenience caused and we hope that the balancing of the washer will resolve the problem. Thank you again for your review.
Sears Home Services on 1707287134836
He was very professional and did a great job fixing our stove.
Jim R,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician provided professional service and successfully fixed your stove. We appreciate your feedback.
Sears Home Services on 1706238253613
Arrived on time, quick to diagnose, repair, and clean washer and dryer. Great, reliable service!
Kathleen S,
Customer service response - Thank you for taking the time to leave a review for our Sears appliance repair. We are thrilled to hear that you were satisfied with our prompt and efficient service. We appreciate your business!
Sears Home Services on 1706234027202
Patient and explained all the options.
Derek L,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician's patience and ability to explain the options. We are glad to hear that you had a positive experience with our sears appliance repair.
Sears Home Services on 1705459916283
He Was very knowledgeable and inform us of all the steps. Unfortunately, the AI system prevented us from getting our freezer fixed a week earlier due to a mis ordered part showing as being on backorder! He made this 2 month long ordeal bearable.
Ronald T,
Customer service response - Thank you for taking the time to leave a review. We apologize for the inconvenience caused by the misordered part and the delay in fixing your freezer. We appreciate your patience and are glad that our technician was able to make the process more manageable for you.
Sears Home Services on 1707277631007
Sheri W,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175597669
Matt G,
Oscar G was very professional, courteous and knowledgeable.
Renee B,
