235 Saint Clair Sq Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wardell B
I appreciate Robert for texting me of his expected time of arrival. He installed the new heating unit for my dryer and confirmed it works well. I also appreciate him for being courteous, diligent and thorough.
Customer service response - Thank you for sharing your positive experience with Robert's service! We're delighted to hear that his communication and thoroughness met your expectations.
Sears Home Services on September 25, 2024
Jeremy L
Douglas did a great job and was able to finally fix our refridgerator.
Customer service response - Thank you for your positive review! We're delighted to hear that Douglas was able to successfully fix your refrigerator.
Sears Home Services on September 25, 2024
Ronda A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 19, 2024
Michael W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 12, 2024
Virginia T
Friendly and professional
Customer service response - Thank you for your kind review, Virginia! We're delighted to hear that you found our service friendly and professional.
Sears Home Services on September 12, 2024
Dave G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 11, 2024
John L
He was in and out in a very short time. He found the problem with our water heater and stated that he would get us another water heater to replace the cracked one.
Customer service response - Thank you for the 5-star review, John! We're pleased to hear that our technician efficiently identified the issue with your water heater and is working on a replacement for you.
Sears Home Services on September 02, 2024
Frank H
The rerpairman was courteous, professional and knew exactly what was wrong with the refrigerator. Continue to use him/Sears for your company's needs.
Customer service response - Thank you for the fantastic 5-star review, Frank! We're delighted to hear about your positive experience with our repairman and look forward to serving you again in the future.
Sears Home Services on August 18, 2024
Joan B
I purchased my dryer from Best Buy and when I was using it it smelled like something was on fire or there was an electrical problem. The dryer was still under warranty so I called Best Buy and they arranged for a service man from the Sears repair service. I was notified multiple times via texts and e-mails about my appointment. Doug R., the repairman, assigned to my case arrived on time and was friendly and knowledgeable. He checked the vents, interrior of the dryer and removed the top so he could see the drum. He discovered that the dyer was working fine but the 30 Amp wall receptacle that the dryer was plugged into was faulty. So the good news was that my dryer was fine but the bad news was I needed an electrician to replace the receptacle and plug. Doug shut off the circuit breaker to the dryer so there would be no chance of fire. I can highly recommend Doug as a great repair person and diagnostician.
Customer service response - We're thrilled to hear about your positive experience with Doug and grateful for your recommendation. Thank you for taking the time to share your feedback.
Sears Home Services on August 14, 2024
richard S
Repair man was good ,the bill was way to high
Customer service response - Thank you for acknowledging our technician's quality work. We apologize if the bill exceeded your expectations, and we're here to discuss any concerns you might have.
Sears Home Services on August 11, 2024
