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235 Saint Clair Sq Reviews
Read reviews from customers who used our services at 235 Saint Clair Sq
Total reviews
232
Average Rating
4.3/5
Tim D,
After two months, technician Clay determined problem was spin basket was off-balance. Clay ordered replacement basket and Roger installed I want to thank technicians Roger, Adam, and Clay for repairing our washer.
James E,
Patty R,
Customer service response - Thank you so much for the fantastic 5-star rating, Patty! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175598082
Nice, friendly repairman. Would have given 5 stars but he tracked mud in the house.
Thomas M,
Customer service response - Thank you for your feedback, Thomas. We're glad the repairman was nice and friendly and apologize for the mud; we appreciate your input.
Sears Home Services on 1786135633559
Labor cost was very expensive for 1 hour of work.
Elaine H,
Customer service response - Thank you for your review, Elaine. We understand your concern about the labor cost and appreciate your feedback.
Sears Home Services on 1760924601248
Doug came in and listened to my refrigerator complaint, took the bottom drawer of the refrigerator out then the lower backing to access the coils. Afterwards delivered the bad news that the repair was over $1400 and wasn’t sure if Freon was actually leaking.
Anton H,
Customer service response - Thank you for your review, Anton! We're glad Doug was attentive to your concerns, though we understand the repair cost is disappointing.
Sears Home Services on 1757905262536
I had 2 different repair men. The first one ordered parts and installed 1 part and the 2nd one installed the other parts and fixed it. It took a while to get the parts but both repair men were very knowledgeable and polite.i didn’t like waiting on parts. My washer was down for 5 weeks. It was terrible they don’t carry parts. But the repair guys were great.
Debbie C,
Customer service response - Thank you for your review, Debbie! We're glad to hear our repairmen were knowledgeable and polite, though we apologize for the delay in receiving parts.
Sears Home Services on 1755043013238
Sydney B,
Customer service response - Thanks for the great rating, Sydney! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1742254824006
Erik, the technician was the best! However, the parts department has some work to do. My part was ordered, then they told me it was back ordered, then it was cancelled all together. After several calls and unpleasant conversations it miraculously showed up 2 days later after I informed them it had been readily available by several vendors on Amazon. I waited for almost 6 weeks to have this completed.
Lori H,
Customer service response - Thank you for your feedback, Lori. We're glad to hear Erik provided excellent service, and we apologize for the inconvenience with the parts department.
Sears Home Services on 1726979332698
The arrival time kept getting later but when he arrived he assessed the problem, had to call for a simple replacement part that he should have had with him considering the reported problem. Otherwise the repair went well but was extremely expensive considering the original purchase price of the unit. Also, we had to ask for the estimate after he started the repair- he should have provided that first.
Diane T,
