1802 West Lawrence Ave Reviews

The specific technician was efficient and knowledgeable.

Jayveon was great, thanks!

Javier is quite knowledgeable in his field. The people that answer the phone for service are totally clueless. 1st, Javier was sent to wrong address. I was told by the customer service rep the "....heating element" was out of order Javier said a gas dryer does not have a heating element. Sigh. They billed me when the dryer's under warranty. anyway, Javier fixed the dryer stating that the gas valve wire was most likely loose. The customer service reps needs to thoroughly look up the account and actually learn what the status of the appliance is; warranty, protective agreement, etc.

The technician Victor was very professional & helpful. Problem was fixed in a timely manner & he offered some extra tips for ongoing furnace maintenance

They were prompt, polite and considerate. We did not use their service since they don’t make an important replacement part, and we have to get a new machine.