1802 West Lawrence Ave Reviews

Read reviews from customers who used our services at 1802 West Lawrence Ave


Total reviews

167


Average Rating

4.1/5

February 23, 2026
Overall rating

Came back several times to make sure it finally got fixed.

Paul P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1757298801783

August 20, 2025
Overall rating

The technician was very friendly! Is very knowledgable and fixed the problem fast and smoothly!!! Thank you!!!!

Esther K,

Customer service response - Thank you for your feedback, Esther! We're happy to hear our technician was friendly, knowledgeable, and resolved the issue quickly.

Sears Home Services on 1755741271637

July 28, 2025
Overall rating

Gary F,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1753662800895

July 20, 2025
Overall rating

Great experience working with Kenneth. Professional and clear with what our options were.

Jonathan,

Customer service response - Thank you for your feedback, Jonathan! We're happy to hear Kenneth was professional and clear with your options.

Sears Home Services on 1753066301429

July 16, 2025
Overall rating

He did a great job! He installed a new part-everything is working perfectly.

Yvonne F,

Customer service response - Thank you for your feedback, Yvonne! We're happy to hear everything is working perfectly after the installation.

Sears Home Services on 1752716105233

June 22, 2025
Overall rating

Knowledgeable, provided various options and discussed the pros / cons of each, was not pushy but clear in recommendation. Great job.

Eric C,

Customer service response - Thank you for your feedback, Eric! We're happy to hear our technician was knowledgeable and provided clear recommendations.

Sears Home Services on 1750640841279

November 04, 2025
Overall rating

Quick diagnosis and repair

Andrew F,

Customer service response - Thank you for your feedback, Andrew! We're happy to hear you found our service knowledgeable.

Sears Home Services on 1750374910581

June 19, 2025
Overall rating

The technician was great. There was a problem with the Sears AI system; it did not recognize that parts were delivered. It kept rescheduling due to “Parts Not Available.” There was no way to speak with a live person to correct the error.

Bill M,

Customer service response - Thank you for your feedback, Bill! We're happy to hear the technician was great, and we apologize for the issues with the AI system.

Sears Home Services on 1750375132363

June 05, 2025
Overall rating

Natalie M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1749176480771

June 05, 2025
Overall rating

Tony (,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1749083419300

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