1802 West Lawrence Ave Reviews

Read reviews from customers who used our services at 1802 West Lawrence Ave


Total reviews

167


Average Rating

4.1/5

June 05, 2025
Overall rating

enrique S,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1749083419276

June 02, 2025
Overall rating

Repair person Juan was wonderful. Apologized for late arrival because of traffic. Figures out the problem and FIXED it. Fully working now. Didn’t try to sell me anything but what he had to do to fix my dishwasher. Piece of glass in the pump. Took him awhile but he got it out. Good experience. Would recommend him anytime. Your update system is much better but it would be nice if at some point one could speak to a HUMAN. customer Service. But Juan was great.

Judy S,

Customer service response - Thank you for your feedback, Judy! We're happy to hear Juan provided excellent service and resolved the issue with your dishwasher.

Sears Home Services on 1748823510493

June 02, 2025
Overall rating

I like how honest the repair technician was and how the problem was explained in a way that made complete sense. Thank you for your time.

Brian S,

Customer service response - Thank you for your feedback, Brian! We're happy to hear our technician was honest and provided clear explanations.

Sears Home Services on 1748824919085

May 27, 2025
Overall rating

Christina E,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1748394138540

May 27, 2025
Overall rating

Jennifer M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748394138561

May 11, 2025
Overall rating

Kenneth was very polite and professional.

John S,

Customer service response - Thank you for your feedback, John! We're happy to hear Kenneth was polite and professional.

Sears Home Services on 1747025839009

May 12, 2025
Overall rating

He was quick and effective!

George J,

Customer service response - Thank you for your feedback, George! We're happy to hear our technician was quick and effective.

Sears Home Services on 1747026315223

May 05, 2025
Overall rating

Juan was super professional, very knowledgeable, and made great recommendations.

Kristie,

Customer service response - Thank you for your feedback, Kristie! We're happy to hear Juan was professional, knowledgeable, and provided great recommendations.

Sears Home Services on 1746489556223

May 06, 2025
Overall rating

I loved her. She was everything you want in a repair person: Courteous, professional, honest, and knowledgeable. I would. definitely use her again.

nadine E,

Customer service response - Thank you for your feedback, Nadine! We're happy to hear you found our technician courteous, professional, honest, and knowledgeable.

Sears Home Services on 1746492371952

May 02, 2025
Overall rating

Shout-out to Juan M - he took care of my dishwasher, fridge, range, washer, and dryer, and clearly explained what issues there were and proper maintenance. He did a great job, and I learned a few things about taking care of my appliances

Nikil S,

Customer service response - Thank you for your feedback, Nikil! We're happy to hear Juan M provided excellent service and helpful maintenance tips for your appliances.

Sears Home Services on 1746144823986

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