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1802 West Lawrence Ave Reviews
Read reviews from customers who used our services at 1802 West Lawrence Ave
Total reviews
167
Average Rating
4.1/5
Parvez P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721392440169
Adam did a fine job and my AC is working fine since he came. James Metzgar
James M,
Customer service response - Thank you, James, for your positive review; we're glad Adam could get your AC up and running smoothly again.
Sears Home Services on 1721391324312
Sherise B,
Customer service response - A big thank you, Sherise, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721392666739
5 star service as always. Jose was extremely professional and had my drywr fixed in no time. Always a pleasure to work with. Thanks saved the day!!
Fiona D,
Customer service response - Thank you so much for your kind words and for letting us know how well Jose did with your dryer repair. We're thrilled to have been of service and saved the day for you!
Sears Home Services on 1721391597968
Prasad I,
Customer service response - Thank you so much for the fantastic 5-star rating, Prasad! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721049436435
Dallas...the technician that sent to my home, was professional, courteous and knowledgeable. I would use S.A. Repair again for my home.
Mark J,
Customer service response - Thank you for your positive feedback on Dallas's service; we're thrilled to hear you had a great experience and look forward to assisting you with any future appliance repair needs.
Sears Home Services on 1720018511243
Anakin M,
Customer service response - Thank you so much for the fantastic 5-star rating, Anakin! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719294360749
J.Jones was gracious and thorough in his visit to maintain a more than 35 year old air conditioner.
Gale P,
Customer service response - We're thrilled to hear about your positive experience with J.Jones and appreciate the feedback on his meticulous work on your classic air conditioner. Thank you for choosing our service.
Sears Home Services on 1719196388229
Anthony was great considering the fact that I did not need to have my washing machine repaired somebody really screwed up it is the dishwasher that needs attention. I have been having an issue with the dishwasher. I have made at least 13 calls each one lasting close to an hour! I do hear the same song and dance, "will send an email to the escalation team" or the "replacement team" All calls go off shore they supposedly can not make phone calls out and supposedly they have no managers or supervisors who I can speak to. I had a serviceman Olaf in early April under my Service Protection Agreement (no longer available). Have had this agreement for over 20 years. I was told I needed a new computer part. After a couple of weeks I was told the part was no longer available. I am suppose to receive a new dishwasher according to my agreement. The first service call was April and it is now June and I'm still waiting for a replacement from the replacement team I have called numerous numerous times I also have a case number for whatever good that does the escalation team supposedly has sent off to the replacement team numerous emails I am ready to seek legal action. There are no managers or supervisors to speak to, all calls no matter what phone number you use goes off shore. It is extremely frustrating The contract I have expires 06/24/24. I did purchase Sears new contract agreement but I'm ready to call Visa and get my $683 back!!!
Jacqueline P,
Customer service response - We sincerely apologize for the confusion and delays you've experienced, especially with your dishwasher situation. Rest assured, we'll expedite this matter with our team to ensure a swift resolution, and thank you for your patience and feedback.
Sears Home Services on 1718864245469
mohiuddin S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718595692573
