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1802 West Lawrence Ave Reviews
Read reviews from customers who used our services at 1802 West Lawrence Ave
Total reviews
167
Average Rating
4.1/5
Jayveon was great, thanks!
Patrick H,
Javier is quite knowledgeable in his field. The people that answer the phone for service are totally clueless. 1st, Javier was sent to wrong address. I was told by the customer service rep the "....heating element" was out of order Javier said a gas dryer does not have a heating element. Sigh. They billed me when the dryer's under warranty. anyway, Javier fixed the dryer stating that the gas valve wire was most likely loose. The customer service reps needs to thoroughly look up the account and actually learn what the status of the appliance is; warranty, protective agreement, etc.
Cheryl A,
The technician Victor was very professional & helpful. Problem was fixed in a timely manner & he offered some extra tips for ongoing furnace maintenance
Candace,
They were prompt, polite and considerate. We did not use their service since they don’t make an important replacement part, and we have to get a new machine.
Mary G,
martha R,
Adell K,
Tova K,
Thomas S,
Technician was terrific and straightforward - great service - 5 stars. Communication on the app / email regarding expected arrivals and timing was pretty dismal.
Scott D,
Customer service response - Thank you for your feedback, Scott. We're glad to hear the technician provided great service, and we apologize for the communication issues with the app and email.
Sears Home Services on 1781113717084
K,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1774831809061
