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1802 West Lawrence Ave Reviews
Read reviews from customers who used our services at 1802 West Lawrence Ave
Total reviews
168
Average Rating
4.1/5
Two times I made scheduled for refrigerator technician never should up . Third day Technitian showed up with out informed up to Miss appointment. Worst company ever!
Ariful A,
Customer service response - Thank you for taking the time to bring this to our attention, Ariful. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1711354208488
It has taken months and the issue of fixing a clothes washer still isn’t fixed at all
Michael F,
Customer service response - Thank you, Michael, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707893278756
Today a very nice very young technician showed up to fix my dryer which stopped rotating when the door was opened. The part cost $26. They wanted to charge another $308 in order to complete this task. Or I could sign up for warranty services at $56 per month over $672 per year additional and they would reduce the fee to $187. Instead I paid $119 for them to diagnose the problem. This is a scam operation. Find a local reputable repair service you can trust not one that will rip you off.
Kathryn L,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1706863499636
I have not had a chance to test the dryer in order to evaluate the work that was done by the technician.
Emmanuel A,
Customer service response - Thank you for taking the time to bring this to our attention, Emmanuel. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1706596054462
syed H,
Never showed up because said don't work on homes with spacepac.
Trish E,
I received both an over- and mis-diagnosis on my Kenmore oven repair. I was told I needed a new ignition harness ($600 for this repair), almost the cost of a new stove. I was advised that would be a the better move. The stove is five years old. Guess Sears needs to move product. The true culprit was a $90 spark module replacement. Stove fixed by an Angie recommended contractor for $200. Also received unsolicited advice from the Sears tech that I was too old to consider purchasing a new house. I'm 65. What a waste of $100 for a service call. Should be refunded. What has Sears become?
J G,
