1 North Dearborn Street Reviews

Read reviews from customers who used our services at 1 North Dearborn Street


Total reviews

294


Average Rating

4.3/5

September 03, 2024
Overall rating

Even though the machine cannot be fixed, Anthony was very conscientious. He attempted to find the part but the machine is old. I give him 5stars for his effort.

Dee A,

Customer service response - Thank you for the 5-star review, Dee! We're glad to hear that Anthony was conscientious and made every effort to assist you.

Sears Home Services on 1725419744303

September 02, 2024
Overall rating

Abdelkarim was on time, very polite, and did a great job of communicating what he was doing and why. He taught me about my system and common errors people male. Although he did not believe the problem (just a loud noise) could be fixed, the minor tweaks he made reduced the noise tremendously.

Human O,

Customer service response - Thank you for the 5-star review! We're thrilled to hear that Abdelkarim provided excellent service and valuable insights about your system.

Sears Home Services on 1725333504852

September 02, 2024
Overall rating

Angel M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1725276757750

August 28, 2024
Overall rating

Great service, promtp, clean, knowledgeable and friendly. Would highy recommend.

Jessica M,

Customer service response - Thank you for your wonderful review, Jessica! We're delighted to hear you had such a positive experience and appreciate your recommendation.

Sears Home Services on 1724901338119

August 28, 2024
Overall rating

Diagnosed the issue right away. Now waiting on the home warranty of America insurance to follow thru on recommended services.

Qiana W,

Customer service response - Thank you for the 5-star rating! We're pleased to hear that the issue was diagnosed promptly. If you need further assistance, we're here to help!

Sears Home Services on 1724901383376

August 14, 2024
Overall rating

Bill F,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1723690496864

August 07, 2024
Overall rating

Hector was outstanding!

Terry J,

Customer service response - We're thrilled to hear that Hector provided outstanding service! Thank you for letting us know.

Sears Home Services on 1723083315910

July 23, 2024
Overall rating

Friendly, personable and honest. They were great. The rest of the experience was a nightmare but the techs were awesome.

John S,

Customer service response - Thank you for highlighting the positive aspects of our techs being friendly and honest. We apologize for any issues you encountered and are committed to improving the overall experience.

Sears Home Services on 1721826125962

July 11, 2024
Overall rating

Knowledgeable, funny and has nice personality.

Jaime D,

Customer service response - Thank you for your kind words and for recognizing the positive attitude of our team members! We're delighted to hear you had a great experience with us.

Sears Home Services on 1720749858423

July 08, 2024
Overall rating

Hattie B,

Customer service response - A big thank you, Hattie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720498462286

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