1 North Dearborn Street Reviews
Read reviews from customers who used our services at 1 North Dearborn Street
Total reviews
302
Average Rating
4.3/5
Justin W,
Customer service response - Thank you for the amazing 5-star review, Justin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790246766658
Efrain was very professional, arrived early and did his job, unlike the other two who didn’t even come to the door! I saw both of them. They take phony pictures like they were here. Efrain was my third appointment this week and he had no problem doing his job!
Cheryl J,
Customer service response - Thank you for your feedback, Cheryl! We're glad to hear Efrain was professional and completed the job successfully.
Sears Home Services on 1788386029787
My AC stopped working and the issue was quickly identified and the part was replaced.
Chris R,
Customer service response - Thank you for your feedback, Chris! We're glad to hear the issue with your AC was quickly identified and resolved.
Sears Home Services on 1787678484528
The refrigerator's freezer's second drawer has a broken plastic bracket that is no longer made. The service man was able to do a fix that made the drawer operable - he tightened the middle mounting screw and the bracket stayed on the track like it was supposed to. I'll have to be careful about what I put in the drawer, but it's working now.
George B,
Customer service response - Thank you for your feedback, George! We're glad to hear the service man was able to fix the drawer and make it operable for you.
Sears Home Services on 1787610918864
Ana K,
Customer service response - Thank you for the amazing 5-star review, Ana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786566930987
Manual was great, very attentive and stuck around until he was sure everything was good.
Dorian W,
Customer service response - Thank you for your feedback, Dorian! We're glad to hear Manual was attentive and ensured everything was in good order.
Sears Home Services on 1786144822312
Ryan G,
Customer service response - Thank you for the amazing 5-star review, Ryan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781811456083
Lindsey S,
Customer service response - Thank you for the amazing 5-star review, Lindsey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781205617462
Alex was very thorough and confident about his diagnosis and was up front about the cost to repair. He was also courteous and respectful. Good man and asset to the company.
Paul M,
Customer service response - Thank you for your feedback, Paul! We're glad to hear Alex was thorough, confident, and courteous, making a positive impression as an asset to our company.
Sears Home Services on 1781099677537
I am grateful to Henryk for his excellent work — very courteous and professional
Natalia M,
Customer service response - Thank you for your feedback, Natalia! We're glad to hear Henryk was courteous, professional, and did excellent work.
Sears Home Services on 1779714326802
Jason E,
Customer service response - Thank you for the amazing 5-star review, Jason! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779420318263
John K,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779120218080
Susan A,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777997893953
He was great! Very patient with us explaining what he was doing and what the issue could be.
Kay B,
Customer service response - Thank you for your feedback, Kay! We're glad to hear our technician was patient and thorough in explaining everything to you.
Sears Home Services on 1777193765969
Great experience! Dallas was punctual, professional, and quickly fixed my dryer issues. He explained everything clearly and didn’t try to upsell anything unnecessary. Everything is working perfectly now—highly recommend!
Lety J,
Customer service response - Thank you for your feedback, Lety! We're glad to hear Dallas was punctual, professional, and resolved your dryer issues efficiently.
Sears Home Services on 1776450588993
Very helpful. Fixed the problem & great explanation of what had happened.
Martha S,
Customer service response - Thank you for your feedback, Martha! We're glad to hear you found our service helpful and appreciated the explanation of the issue.
Sears Home Services on 1775668900370
Cyntia D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774576098780
Ruthie C,
Shane P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773015906266
Antoine B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772670389649
Completed the job in a timely manner.
Vincent B,
Customer service response - Thank you for the 5-star review, Vincent! We're glad to hear the job was completed in a timely manner.
Sears Home Services on 1771288500077
knowledgable and friendly, answered question immediately
Edward M,
Customer service response - Thank you for the 5-star review, Edward! We're glad to hear our team was knowledgeable and friendly in answering your questions.
Sears Home Services on 1769643804792
He was professional, courteous and efficient.
Tracey T,
Customer service response - Thank you for the 5-star review, Tracey! We're glad to hear our technician was professional, courteous, and efficient.
Sears Home Services on 1768960479217
Excellent service provided by AHS. They sent Sears, our technician was Ola, to repair our microwave. Ola was knowledgeable and thorough.
Kat M,
Customer service response - Thank you for the 5-star review, Kat! We're glad to hear Ola provided knowledgeable and thorough service for your microwave repair.
Sears Home Services on 1768181417994
Very knowledgeable and informative.
Barbara K,
Customer service response - Thank you for the 5-star review, Barbara! We're glad to hear our team was knowledgeable and informative.
Sears Home Services on 1767852566963