1 North Dearborn Street Reviews

Read reviews from customers who used our services at 1 North Dearborn Street


Total reviews

302


Average Rating

4.3/5

September 24, 2026
Overall rating

Justin W,

Customer service response - Thank you for the amazing 5-star review, Justin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790246766658

September 02, 2026
Overall rating

Efrain was very professional, arrived early and did his job, unlike the other two who didn’t even come to the door! I saw both of them. They take phony pictures like they were here. Efrain was my third appointment this week and he had no problem doing his job!

Cheryl J,

Customer service response - Thank you for your feedback, Cheryl! We're glad to hear Efrain was professional and completed the job successfully.

Sears Home Services on 1788386029787

August 25, 2026
Overall rating

My AC stopped working and the issue was quickly identified and the part was replaced.

Chris R,

Customer service response - Thank you for your feedback, Chris! We're glad to hear the issue with your AC was quickly identified and resolved.

Sears Home Services on 1787678484528

August 24, 2026
Overall rating

The refrigerator's freezer's second drawer has a broken plastic bracket that is no longer made. The service man was able to do a fix that made the drawer operable - he tightened the middle mounting screw and the bracket stayed on the track like it was supposed to. I'll have to be careful about what I put in the drawer, but it's working now.

George B,

Customer service response - Thank you for your feedback, George! We're glad to hear the service man was able to fix the drawer and make it operable for you.

Sears Home Services on 1787610918864

August 12, 2026
Overall rating

Ana K,

Customer service response - Thank you for the amazing 5-star review, Ana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786566930987

August 07, 2026
Overall rating

Manual was great, very attentive and stuck around until he was sure everything was good.

Dorian W,

Customer service response - Thank you for your feedback, Dorian! We're glad to hear Manual was attentive and ensured everything was in good order.

Sears Home Services on 1786144822312

June 18, 2026
Overall rating

Ryan G,

Customer service response - Thank you for the amazing 5-star review, Ryan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781811456083

June 11, 2026
Overall rating

Lindsey S,

Customer service response - Thank you for the amazing 5-star review, Lindsey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781205617462

June 09, 2026
Overall rating

Alex was very thorough and confident about his diagnosis and was up front about the cost to repair. He was also courteous and respectful. Good man and asset to the company.

Paul M,

Customer service response - Thank you for your feedback, Paul! We're glad to hear Alex was thorough, confident, and courteous, making a positive impression as an asset to our company.

Sears Home Services on 1781099677537

May 24, 2026
Overall rating

I am grateful to Henryk for his excellent work — very courteous and professional

Natalia M,

Customer service response - Thank you for your feedback, Natalia! We're glad to hear Henryk was courteous, professional, and did excellent work.

Sears Home Services on 1779714326802

May 21, 2026
Overall rating

Jason E,

Customer service response - Thank you for the amazing 5-star review, Jason! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779420318263

May 17, 2026
Overall rating

John K,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779120218080

May 04, 2026
Overall rating

Susan A,

Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777997893953

April 26, 2026
Overall rating

He was great! Very patient with us explaining what he was doing and what the issue could be.

Kay B,

Customer service response - Thank you for your feedback, Kay! We're glad to hear our technician was patient and thorough in explaining everything to you.

Sears Home Services on 1777193765969

April 17, 2026
Overall rating

Great experience! Dallas was punctual, professional, and quickly fixed my dryer issues. He explained everything clearly and didn’t try to upsell anything unnecessary. Everything is working perfectly now—highly recommend!

Lety J,

Customer service response - Thank you for your feedback, Lety! We're glad to hear Dallas was punctual, professional, and resolved your dryer issues efficiently.

Sears Home Services on 1776450588993

April 08, 2026
Overall rating

Very helpful. Fixed the problem & great explanation of what had happened.

Martha S,

Customer service response - Thank you for your feedback, Martha! We're glad to hear you found our service helpful and appreciated the explanation of the issue.

Sears Home Services on 1775668900370

March 26, 2026
Overall rating

Cyntia D,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1774576098780

February 20, 2024
Overall rating

Ruthie C,

March 09, 2026
Overall rating

Shane P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1773015906266

March 05, 2026
Overall rating

Antoine B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1772670389649

February 17, 2026
Overall rating

Completed the job in a timely manner.

Vincent B,

Customer service response - Thank you for the 5-star review, Vincent! We're glad to hear the job was completed in a timely manner.

Sears Home Services on 1771288500077

January 28, 2026
Overall rating

knowledgable and friendly, answered question immediately

Edward M,

Customer service response - Thank you for the 5-star review, Edward! We're glad to hear our team was knowledgeable and friendly in answering your questions.

Sears Home Services on 1769643804792

January 20, 2026
Overall rating

He was professional, courteous and efficient.

Tracey T,

Customer service response - Thank you for the 5-star review, Tracey! We're glad to hear our technician was professional, courteous, and efficient.

Sears Home Services on 1768960479217

January 11, 2026
Overall rating

Excellent service provided by AHS. They sent Sears, our technician was Ola, to repair our microwave. Ola was knowledgeable and thorough.

Kat M,

Customer service response - Thank you for the 5-star review, Kat! We're glad to hear Ola provided knowledgeable and thorough service for your microwave repair.

Sears Home Services on 1768181417994

January 08, 2026
Overall rating

Very knowledgeable and informative.

Barbara K,

Customer service response - Thank you for the 5-star review, Barbara! We're glad to hear our team was knowledgeable and informative.

Sears Home Services on 1767852566963

Showing 1 - 25 reviews

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