1 North Dearborn Street Reviews

Read reviews from customers who used our services at 1 North Dearborn Street


Total reviews

294


Average Rating

4.3/5

January 10, 2025
Overall rating

The technician that can be repaired the washer was very pleasant and cordial. Came looked at the problem, repaired it and he was done before I knew it.

tony P,

November 17, 2023
Overall rating

Jayveon was a tremendous help in getting us signed up for the warranty. He was available within hours of me scheduling the appointment and showed up sooner than estimated. He is very professional and I hope we are able to work with him in the future.

Jennifer C,

November 19, 2023
Overall rating

Shonda S,

November 21, 2023
Overall rating

Good job

Lakshmi R,

September 14, 2025
Overall rating

Yuk C,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1757906847945

July 22, 2024
Overall rating

Martha R,

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on 1721650629385

March 19, 2024
Overall rating

Marion B,

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on 1710909853578

January 23, 2024
Overall rating

Service was fast and efficient. Tracker was not!

Janette R,

Customer service response - We apologize for any inconvenience caused by the tracker. Thank you for your feedback and for choosing Sears Appliance Repair.

Sears Home Services on 1706014702961

November 22, 2023
Overall rating

Monty was fine, he did what he could under the circumstances. Unfortunately, it was the washer that needed repair and not the dryer. I would hope the return repair assignment will be assigned to Monty 👍😊 . Choice is actually my insurance carrier but they sent my claim to Sears 🤔. But Monty was fine.

Celeste B,

August 03, 2025
Overall rating

I waited all day yesterday only to have you guys reschedule the appointment. Having a 9 hour window is too long!!! It ties up your entire day.

Val G,

Customer service response - We apologize for the inconvenience of the rescheduling and long wait, Val. We appreciate your feedback and will work on improving our scheduling process.

Sears Home Services on 1754279393118

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