1 North Dearborn Street Reviews

Read reviews from customers who used our services at 1 North Dearborn Street


Total reviews

294


Average Rating

4.3/5

June 05, 2024
Overall rating

gwendolyn C,

Customer service response - A big thank you, gwendolyn, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1717637375960

June 03, 2024
Overall rating

Victor C. did a great job servicing my A/C unit! He called me first thing in the morning to let me know that I would be one of his last stops for the day to properly manage my expectations for when I could expect him. He checked my ticket with me to make sure the work order and anticipated charges were correct prior to the visit. Victor called me when he was 5 minutes away. Once he arrived, he did excellent work on my A/C--checking the system from top to bottom. He identified additional service was needed for the A/C system and scheduled a follow up appointment. The entire service was managed well from beginning to end. I would love to have Victor as my tech for all future service on my A/C!

Angelique J,

Customer service response - Thank you for taking the time to share your positive experience with Victor. We're thrilled to hear that he managed your A/C service so well and look forward to serving you again in the future.

Sears Home Services on 1717469855090

June 03, 2024
Overall rating

Excellent service—on time, finished job and great positive attitude!

Kevin F,

Customer service response - Thank you for recognizing our timely service and positive attitude! We're thrilled you're satisfied with our work.

Sears Home Services on 1717412408567

June 10, 2024
Overall rating

Mouhamed was great! He found the problem immediately and performed the repair quickly.

Joel P,

Customer service response - Thank you for taking the time to bring this to our attention, Joel. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1717401061227

March 18, 2025
Overall rating

She was very polite and knowledgeable

Yvette D,

Customer service response - Thank you for your kind words and recognizing Anthony's expertise and friendliness. We're thrilled to hear you love his work!

Sears Home Services on 1716882132312

May 22, 2024
Overall rating

Victor was kind, professional and courteous. He spoke with confidence and I felt that he advised me in a way that was considerate of my specific needs (and didn’t in any way try to oversell me on products or services I didn’t need). I would love to work with him again.

Adrian Z,

Customer service response - Thank you for highlighting Victor's professionalism and integrity. We're thrilled to hear he met your needs so well and look forward to serving you again.

Sears Home Services on 1716437215259

May 23, 2024
Overall rating

Vancho D,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1716455315876

May 21, 2024
Overall rating

April R,

Customer service response - Thank you so much for the fantastic 5-star rating, April! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1716341096474

March 28, 2024
Overall rating

Catherine K,

Customer service response - A big thank you, Catherine, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1711685014615

March 27, 2024
Overall rating

Joshua K,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1711523188922

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