1037 W Broadway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (22 reviews)

Zena R

October 24, 2024

Caring knows the job Thank you.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 23, 2024

Andrea K

August 21, 2024

Matthew was extremely knowledgeable and helpful. He kept me in the loop when he would be at my house and even gave me some helpful tips. Highly recommend

Source: Google

Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Matthew provided knowledgeable and helpful service, and we appreciate your recommendation.

Sears Home Services on August 21, 2024

Dwain D

July 31, 2024

The service man was very knowledgeable and friendly, explain to me what he was doing and how well things were working out. I enjoyed having him here and would recommend him to anyone.

Source: Google

Customer service response - Thank you for the positive feedback and recommendation! We're thrilled to hear you were satisfied with our service and our technician's expertise.

Sears Home Services on July 31, 2024

Vicky C

September 04, 2024

Excellent sears service repair. Effingham Il

Source: Google

Customer service response - A big thank you, Vicky, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 09, 2024

Laura (

May 19, 2024

Jeff, was very professional and friendly explaining everything he did and why. He did a great job 👍

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear Jeff provided excellent service.

Sears Home Services on May 19, 2024

Brooke W

March 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Brooke! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 28, 2024

tracy S

January 29, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 28, 2024

Nita W

November 17, 2023

Very nice, quick, didn't waste my time

Source: Google

WT K

July 11, 2025

After Sears canceled 3 times, my technician ended up being punctual, professional, and informative. Scheduling just stinks.

Source: Google

Customer service response - We apologize for the scheduling issues, WT. We're glad the technician was punctual and professional, and we appreciate your feedback to help us improve.

Sears Home Services on July 10, 2025

William G

June 19, 2025

He came looked at it couldn't read the model and serial number so can't order parts to fix it

Source: Google

Customer service response - Thank you for your review, William! We're pleased to hear that our technician completed the job quickly and efficiently.

Sears Home Services on April 27, 2025

Average Rating: 4.5/5 (22 reviews)