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1037 W Broadway Reviews
Read reviews from customers who used our services at 1037 W Broadway
Total reviews
28
Average Rating
4.3/5
The gentleman that came to fix our dryer was excellent đ
Bonnie T,
Customer service response - Thank you for your feedback, Bonnie! We're glad to hear the gentleman who fixed your dryer was excellent.
Sears Home Services on 1776974920117
Doug did an awesome job. Everythingâs working fine. I definitely would recommend you guys.
Jack S,
Customer service response - Thank you for your recommendation, Jack! We're happy to hear that Doug did an awesome job and everything is working fine.
Sears Home Services on 1773964145412
Patty,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1769134372699
Tech. John was knowledgeable, courteous, and got the job right the first time. What more can you ask for?
John R,
Customer service response - Thank you for your review, John! We're delighted to hear that Tech. John provided knowledgeable and courteous service, getting the job done right the first time.
Sears Home Services on 1762736758488
Highly recommend and appreciated!
Amber W,
Customer service response - Thank you for your recommendation, Amber! We're happy to hear you appreciated our service.
Sears Home Services on 1752808137317
Repairman was very good and easy to work with.
Charlie S,
Customer service response - Thank you for your review, Charlie! We're pleased to hear that our repairman was good and easy to work with.
Sears Home Services on 1752454421389
Derek was very professional and knowledgeable on the service call. The problem is questionable whether if it is fix after replacing the compressor and dryer assembly. I'll contact sears in 24 hrs to see the next step.
William S,
Customer service response - Thank you for your review, William! We're pleased to hear that Derek was professional and knowledgeable. Please feel free to contact us if you need further assistance.
Sears Home Services on 1752455965218
Fast and easy, Dereck was the responding technician
Larry W,
Customer service response - Thank you for your review, Larry! We're pleased to hear that Dereck provided fast and easy service.
Sears Home Services on 1749601576952
Cathy G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy youâre satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746603908278
howard H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy youâre satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744942266142
Marla L,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1737678679198
He knew exactly what he was doing. He fixed the problem and was out of here in less than half hour. He was very professional.
Ginger A,
Customer service response - Thank you for your positive review, Ginger! We're delighted to hear that our technician provided quick and professional service.
Sears Home Services on 1731633655669
Very professional. Advantium working when he left. Time will tell if it is fixed.
Toni M,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1729744112474
Caring knows the job Thank you.
Zena R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy youâre satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729666544459
Matthew was extremely knowledgeable and helpful. He kept me in the loop when he would be at my house and even gave me some helpful tips. Highly recommend
Andrea,
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Matthew provided knowledgeable and helpful service, and we appreciate your recommendation.
Sears Home Services on 1724295771977
The service man was very knowledgeable and friendly, explain to me what he was doing and how well things were working out. I enjoyed having him here and would recommend him to anyone.
Dwain D,
Customer service response - Thank you for the positive feedback and recommendation! We're thrilled to hear you were satisfied with our service and our technician's expertise.
Sears Home Services on 1722418371073
Excellent sears service repair. Effingham Il
Vicky C,
Customer service response - A big thank you, Vicky, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720585888768
Jeff, was very professional and friendly explaining everything he did and why. He did a great job đ
Laura (,
Customer service response - Thank you for your kind words! We're thrilled to hear Jeff provided excellent service.
Sears Home Services on 1716172868906
Brooke W,
Customer service response - Thank you so much for the fantastic 5-star rating, Brooke! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711685936391
tracy S,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1706489647785
Very nice, quick, didn't waste my time
Nita W,
Zane didnât call ahead of time, like the website said he would. He did a wonderful job of explaining the issue and reaching out for additional support from his co-worker.
Jamie M,
Customer service response - Thank you for your feedback, Jamie. We're glad Zane explained the issue well and sought additional support, and we apologize for the lack of a call ahead of time.
Sears Home Services on 1777745422858
After Sears canceled 3 times, my technician ended up being punctual, professional, and informative. Scheduling just stinks.
WT K,
Customer service response - We apologize for the scheduling issues, WT. We're glad the technician was punctual and professional, and we appreciate your feedback to help us improve.
Sears Home Services on 1752195039896
He came looked at it couldn't read the model and serial number so can't order parts to fix it
William G,
Customer service response - Thank you for your review, William! We're pleased to hear that our technician completed the job quickly and efficiently.
Sears Home Services on 1745798419763
Service repair man was not pleasant to deal with. He claims that our washer has a cockroach infestation (found 3 DEAD Cockroaches stuck in glue) and therefore voids our warranty. When I explained to him that we dont have cockroaches in our home and the dead cockroaches had to have come from the factory or warehouse he became agitated and said "im not here to argue about this and im going to get out of here".
Emily P,
Customer service response - We're really sorry to hear about your experience. This isnât the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1775170541722
