1631 E Empire St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry C
Fast service and excellent customer service.
Customer service response - Thank you for your kind words; we're delighted to hear about your satisfaction with both our service speed and customer service quality!
Sears Home Services on August 13, 2024
Julianne H
Very timely and professional
Customer service response - Thank you for highlighting our timeliness and professionalism, we truly appreciate your feedback.
Sears Home Services on August 11, 2024
Kate K
Robert was knowledgeable, explained the problems with our stove, & was punctual. You should hang onto him!!!
Customer service response - Thank you for your kind words about Robert and our service. We're proud to have him on our team and glad you were satisfied with the repair!
Sears Home Services on August 06, 2024
Kenneth M
Tony has been repairing our appliances for years. He is extremely knowledgeable, works quickly but accurately, and is a nice man.
Customer service response - Thank you for sharing your positive experiences with Tony's appliance repair services. We're thrilled to hear about the excellent and friendly service you've received over the years.
Sears Home Services on July 25, 2024
Muthu K
He figured out the problem very quick and got the issue resolved very quick. Great work, thanks!
Customer service response - We're thrilled to hear our technician quickly identified and resolved the issue for you. Thank you for your positive feedback!
Sears Home Services on July 09, 2024
Kelly S
Michael was very kind and professional. He was able to rearrange his schedule because it was raining when he was supposed to come out. He communicated well and let me know when he was coming.
Customer service response - Thank you for your positive words about Michael's accommodating and professional service. We're glad he could effectively communicate and rearrange to best suit your needs.
Sears Home Services on June 26, 2024
Gail L
Customer service response - Thank you so much for the fantastic 5-star rating, Gail! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 23, 2024
J F
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 17, 2024
John P
Repair man was polite and personable
Customer service response - Thank you for acknowledging our technician's professionalism. We're glad you were satisfied with the service.
Sears Home Services on June 11, 2024
Cheryl S
Tony was very nice. Professional and courtesy. And very prompt
Customer service response - Thank you for your kind words about Tony's professionalism and prompt service. We're thrilled to hear you had a great experience.
Sears Home Services on June 10, 2024