2215 Garrett Way Reviews

Read reviews from customers who used our services at 2215 Garrett Way


Total reviews

37


Average Rating

4.6/5

September 15, 2024
Overall rating

Gordon was very pleasant. He worked quickly and efficiently to fix our dryer. Gordon gave an explanation and offered suggestions so it won’t happen again. Thank you!

Rhonda N,

Customer service response - Thank you for your wonderful feedback, Rhonda! We're delighted to hear that Gordon provided efficient service and helpful advice for your dryer.

Sears Home Services on 1726453227244

August 22, 2024
Overall rating

Technician was fantastic however ridiculous weight on parts to be with art refrigerator more than 30 days

Michelle V,

Customer service response - Thank you for your positive comments about our technician, Michelle. We apologize for the delay in receiving the parts for your refrigerator and appreciate your patience.

Sears Home Services on 1724374942234

July 19, 2024
Overall rating

professional and well-mannered and very excellent help.....

Dave N,

Customer service response - Thank you for acknowledging our professionalism and the quality of our service. We're thrilled to have been able to help!

Sears Home Services on 1721391240388

June 21, 2024
Overall rating

Most excellent service and repair today on my dryer!Gordon had the right parts in his Repair van to do the job most quickly and efficiently! The dryer is running as good as new now.

Clyde H,

Customer service response - We're thrilled to hear about your positive experience with Gordon and that your dryer is running smoothly again! Thank you for taking the time to share your feedback with us.

Sears Home Services on 1718966496571

June 13, 2024
Overall rating

Sears had problem getting the parts shipped in a timely manner The technician was knowledgeable and performed his tasks very fast

Bob T,

Customer service response - We apologize for the delay in getting the parts and appreciate your patience. Thank you for acknowledging our technician's proficiency and speed.

Sears Home Services on 1718337658225

June 10, 2024
Overall rating

m. U,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718078167848

June 03, 2024
Overall rating

Awesome guy !! Did an awesome job,thanks much n on time....... But wish the person that took my call would get it right, said my four appliance would be checked Out All at the same time. But the warranty person had only two appliance to be checked on the paper work ,,!!! WHY ? And I had 20 emails.. WHY ??? JoAnn

JoAnn C,

Customer service response - Thank you, JoAnn, for the positive comments about our technician's work and punctuality. We apologize for the confusion regarding your appointment and the excessive emails; we'll address these issues to improve our service.

Sears Home Services on 1717402464941

January 11, 2024
Overall rating

Tech was awesome

Jason W,

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that our technician provided you with excellent service.

Sears Home Services on 1705034754251

December 21, 2023
Overall rating

Dianne B,

November 17, 2023
Overall rating

Jeramie M,

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